
Crystal Symphony - 9 Night Mediterranean
We spend 9 nights on Crystal Symphony sailing from Barcelona to Rome.
By Chris Dikmen and Rickee Richardson
Tarragona | Palma de Mallorca | Porto Mahon | At Sea | La Spezia | Livorno | Porto Santo Stefano | Civitavecchia (Rome) | Civitavecchia (Rome)
Since our 2023 review of sister ship, Crystal Serenity, there have been some additional changes on Crystal’s ships. Both ships have received a new casino and a new Beefbar specialty dining venue. Therefore, we thought it would be good to update our review of Crystal with a sailing aboard the slightly smaller, and a little older, Crystal Symphony.
THE SHIP
Crystal Symphony docked in Porto Mahon, Menorca
“This was our 148th cruise and our fifth on Crystal...”
Crystal Symphony is the smaller of the two Crystal ocean ships with a guest capacity of 602. What is interesting is, that when Crystal re-emerged under new ownership in 2022, they actually re-designed the ships to hold FEWER guests! When this ship was first launched, she held more than 900 guests. Crystal reduced the number of suites onboard both ships and introduced new, larger suites in several categories. The result is a very high space-to-guest ratio.
Crystal Symphony has retained much of the original charm of the luxury brand while updating and refreshing many areas.
Waterfall fountain that spans two decks in Crystal Plaza
We saw what appeared to be new carpeting throughout the ship. The Crystal Plaza is the main lobby area and it appears to be untouched and original, yet still elegant and classy.
There are three banks of elevators and stairways. There are three midship elevators, three forward elevators and two aft elevators. We never had to wait long for an elevator; however, on our sailing, the ship was only at about 60% capacity. The layout of the ship is very logical and it is easy to find your way around. All public spaces are on Decks 5, 6, 11 and 12. Deck 4 is primarily used for tender operations or to disembark/embark.
WiFi/Internet
Whether we like it or not, we are all tied to technology and a ship’s WiFi is a subject for review. Every guest receives a complimentary “Standard” unlimited WiFi package. After just a couple of days struggling to get some websites to load, I decided to pay the $100 to upgrade to the Premium WiFi package. I think it may have been a $10 per day charge, and since this was a 10-day cruise, the cost was $100.
With the Premium WiFi package, you can have up to four devices connected simultaneously, which was enough for my iPhone, my laptop and Rickee’s iPhone and iPad. Speeds and connectivity varied throughout the cruise, which is typical, but overall, the Premium WiFi was about three times faster than the Standard.
Basic WiFi
Premium WiFi
ACCOMMODATIONS
One of the best features of Crystal ships is the spacious suites. And yes, every stateroom is considered a suite, with amenities that you would expect on a luxury cruise line. Our Sapphire Veranda Suite had a large bathroom with a massive rain-shower-head shower. Luxury shampoo, conditioner, shower gel, bar soap, and body lotion are provided. There are dual sinks, and plenty of storage space.
Excellent bathroom amenities
The suite has a separate living room and bedroom, separated by a heavy curtain. The bedroom has a king-sized bed, two nightstands and a large flat screen TV. The living room is furnished with a large sofa, a coffee table, a chair, an end table with storage, a small dining table with seating for two, and a large marble desk.
There are USB (USB-A and USB-C) charging ports at the desk and at each nightstand. US-Style 110v outlets and European 220v outlets were also available at the desk, at nightstands and next to the sofa.
One of our critiques of our Sapphire Veranda Suite on Crystal Serenity was the lack of a full length mirror. Crystal has solved this problem by placing a full length mirror on the back of the suite door. Simple, yet effective.
Our balcony was long, but a little narrow. However, there were large, cushioned chairs on the balcony with padded ottomans. This is probably the most comfortable balcony furniture of any ship on which we have sailed. There are two heavy sliding glass doors leading to the balcony: one in the bedroom and the other in the living room.
Dining table for two
Marble Desk with refrigerated drawer
The suite furnishings looked fresh and new with no visible signs of wear. After all, the ship was refurbished in 2023. The walk-in closet has plenty of storage for a 30+ day cruise and is equipped with wooden hangers, a complimentary umbrella, a shoe horn, a hair dryer and a large electronic safe. All of the drawers throughout the suite, including the 4-drawers in the closet, are soft close, as is the toilet seat and lid. The closet is located off of the living room instead of the bedroom, which is a little odd, but the layout works.
Balcony
The bed is really comfortable and all of the linens and bedding are very high quality. The pillows were a little too soft for us but we were able to request firmer pillows which were more to our liking.
Our Sapphire Veranda on Symphony was noticeably smaller than the one we had on Crystal Serenity. I would estimate the suite to have been about 2 feet shorter overall, and a bit narrower. Perhaps this could be the case because the suite’s location on the ship is forward where the hull narrows.
All Crystal suites come with butler service and our butler on this cruise, Milind, was nothing short of amazing. Every special request was handled quickly and efficiently. Milind has been with Crystal for 21 years. And, we met several crew members who said they, too, have been with Crystal for 20+ years.
Milind has been with Crystal for 21 years
Crystal butlers can assist with a variety of things during your cruise. They can help with shore excursion tickets, restaurant reservations, picking up and delivering clothing items to be pressed or laundered, shoe shine services, and much more. Each day between 3:30pm and 4:30pm, Milind would show up at our suite with the most delicious canapés.
Canapés delivered to our suite each afternoon
Several luxury cruise lines do offer canapés delivered each day, but Crystal has the best we have experienced on any cruise line so far. Milind also asked if we wanted any spirits or wine in our suite. We requested Prosecco (for Rickee) and a bottle of Canadian Club (for me). The pull-out refrigerator drawer located under the desk is a genius design and can be stocked with your favorite beverages, all complimentary.
Prosecco was placed in our pull-out refrigerator drawer
Overall, we would rate the Sapphire Veranda Suite a 9 out of 10.
FOOD AND DINING
Crystal Symphony offers guests a variety of dining choices. Crystal food quality remains at the highest levels of luxury cruise line dining.
The Marketplace Buffet
The Marketplace Buffet is open every day for breakfast and lunch. However, there is no dinner service at this venue. Marketplace is one of our favorite buffet restaurants at sea because of the food quality and variety, great table service and excellent seating options. The only nit we have to pick with Marketplace is that it is self-serve. We would much prefer that the crew be the only ones handling the utensils. We feel it is just more sanitary. To Crystal’s credit, there was a crew member stationed at the hand sanitizer machine at the entrance to Marketplace to be sure every guest sanitized their hands before entering.
Highlights of the buffet are the fresh boiled shrimp and the crab claws served every day with a delicious and spicy cocktail sauce.
Shrimp and crab claws with cocktail sauce
The food selection and quality is well above average for a cruise ship buffet with mostly hits and very few misses. One day they offered an Asian-themed buffet and it was the best Asian buffet I have ever experienced on a cruise ship. Servers are on hand at Marketplace to take drink orders and, of course, cocktails, wine, spirits and soft drinks are all included on Crystal.
Guests can dine indoors on the port or starboard side at Marketplace and there are serving lines on both sides of the ship. On port days, with many guests off the ship at lunchtime, they may only open the starboard-side serving lines. There are plenty of two-top tables, many with window views and there is seating aft for those who prefer to dine al fresco.
Sushi and sashimi on the Asian-themed buffet
Waterside Restaurant
Waterside is Crystal’s main dining room (or MDR). The restaurant is located on Deck 5 midship, across from Reception. This restaurant is open for breakfast, lunch and dinner each day with lunch and dinner menus that change each day. We only dined here once at breakfast and once for dinner and the food and service were very good. They offer an extensive breakfast menu, which includes steak and eggs (one of my favorites). There is no charge to dine at Waterside.
Umi Uma
Umi Uma (formerly Silk Road) is Crystal’s Japanese/Sushi restaurant by Nobu Matsuhisa. It is recommended that guests make reservations to dine here as it is a very popular dining spot. Or, guests can simply show up and sit at the sushi bar, space permitting. Every guest receives one complimentary meal at Umi Uma during the cruise. Additional visits will come with a $50 per person cover charge.
Sushi bar at Umi Uma
The sushi and sashimi at Umi Uma are next level and are clearly the best we have had on any cruise ship, or land restaurant for that matter. Rickee continues to order the Miso Glazed Cod, an Umi Uma signature dish. And, in my opinion, the Grilled Australian “WAYGU” Beef Filet is the best cut of meat on the ship.
Nobu-Style Black Cod
Grilled Australian “Waygu” Beef Filet
Osteria d’ Ovidio
Osteria (formerly Prego) is Crystal’s Italian restaurant. As is the case with Umi Uma, guests receive one complimentary meal here and there is a $50/pp cover charge for subsequent visits. This is the second time we have dined at Osteria, the first being on Crystal Serenity. We were underwhelmed with our meal and the service at the Osteria on Symphony and felt like the experience on Serenity was better. My lamb chops were a little overcooked, and lacked seasoning. They would have benefitted from a heavily-seasoned breadcrumb crust to add flavor and texture. Rickee’s duck breast looked more like a dessert than a main course. The flavors of both dishes were okay, but nothing special.
Duck Breast
Lamb Chops
Even though we were dining with a group of eight, we felt the service was extremely slow. The waiters were very pleasant, but food was taking a long time to get to the table. We were seated at 7:00pm and we barely made it out in time for the 9:30 show.
We are not exactly sure how the menu at Osteria reflects what Americans think of as “Italian fare”. If not for the selection of pasta dishes, you would think you were dining in a continental cuisine restaurant. And, no Tiramisu on the dessert menu. Seriously?
We long for the good old days of Prego with the delicious Cream of Mushroom soup served in a bread bowl, the Beef Carpaccio drizzled with olive oil and balsamic glaze and the wonderful seasoned-breadcrumb lamb chops. There, I said it.
Beefbar
Beefbar dining room
Beefbar is the newest specialty dining restaurant on Crystal ships replacing Tastes, which was one of our favorite dining venues on any cruise ship. Beefbar originated in Monte Carlo and the brand has expanded with restaurants all over the world. But, if you want to experience Beefbar at sea, it is only available on Crystal ships.
Beefbar is open for lunch and dinner with reservations highly recommended for dinner. The restaurant is located on Deck 11 and has a very open and spacious feel with unrestricted views of the ocean port side. The atmosphere here is much more casual and relaxed than Umi Uma, Osteria d’ Ovidio, or even Waterside.
As a confirmed carnivore, I was not surprised that we dined at Beefbar four times for dinner.
While the menu can be a bit confusing, it is, nonetheless, packed with a lot of delicious offerings. It is hard to tell the main courses from the starters. We found ourselves just ordering a few dishes and figuring it out once they arrived.
Filet Steak Frites
In our four visits, we had the opportunity to try most of the offerings there. Our favorites were the Super Kale salad, Angus Beef tacos, Bao Buns, Tuna Ceviche, Mashed Potatoes and the Beef Filet. I tried all three steak offerings, and the filet is the way to go. The Avocado Hummus and Rib Eye Ham were our least favorites.
Rib Eye Ham (sort of like carpaccio)
Avocado Hummus
Super Kale salad
Bao Buns are a definite “must-try”
If your wallet is overstuffed with winnings from the casino, you may wish to order one of the optional Waygu steaks on offer here. That massive bone-in Tomahawk will set you back $540. Even the humble 8oz Rib Cap is $90. The Waygu on display definitely looked like an upgrade in marbling over the standard steak offerings at Beefbar, but they did not look like A5 Japanese Waygu to me. They looked more like Australian or USA Waygu, but with the Japanese A5 price tag.
Upgrade your steak to Waygu at Beefbar
Service at Beefbar was excellent (as it is all over the ship) and the time between courses was not as long as we experienced at the other restaurants on board. Food delivery was very crisp.
We did not try the lunch menu at Beefbar, but it looked very appealing. We just could not wrench ourselves away from Marketplace which opened at noon compared to Beefbar which opened at 1:00.
There was a bit of confusion about dining at Beefbar. We were initially led to believe that, as with Umi Uma and Osteria, guests could only dine once at Beefbar on a complimentary basis with a $50/pp cover charge for subsequent visits. Oh, contraire! We discovered that there are no additional charges to dine at Beefbar multiple times! Hence, our four visits to Beefbar for dinner.
Hands down, Beefbar is our favorite dining venue on Crystal and will be the first place we visit when we return.
The Bistro
The Bistro is a small cafe located midship on Deck 6 overlooking the Crystal Cove. This is the best place to get morning coffee. I would visit The Bistro every morning with my laptop to do my daily blog and enjoy my Cappucino or Americano.
My window seat at The Bistro
The Bistro offers take-away coffee service from 6:00am to 9:00am. They have a few pastries that guests can grab and go. From 9am to 11:30am, they offer a very nice buffet of fresh fruit, pastries, cereals, yogurt, etc. for what they call a “late-risers” breakfast. The highlight, in my opinion, of The Bistro are the Portugese Custard Tarts. They are deadly delicious and I have never seen these on any other cruise ship. Rickee really liked the large muffins in various flavors.
Room Service
Crystal offers guests 24-hour complimentary room service. There is a room service menu with a nice selection of salads, soups, sandwiches, main courses and desserts. For breakfast, there is an expanded room service menu that offers just about everything offered for breakfast at Waterside restaurant. And, for dinner, you can also order from the Waterside dinner menu from 6:30pm to 9:30pm.
We decided to try room service one evening at dinner time. We placed a call to our butler, Milind, who took our order and arrived about 30 minutes later with our meal. A linen tablecloth and napkins, along with silverware and every other table setup you would find if dining at Waterside, is delivered to your suite.
Room service is very special on Crystal
Best of all, the food was all delivered hot and was delicious. We love enjoying dinner in our suite on Crystal. When our meal was over, we called Milind who returned to our suite and removed the dishes.
Afternoon Tea
Many cruise lines, even some luxury cruise lines, have done away with Afternoon Tea. Some cruises still offer it, but at an additional cost. Crystal offers one of the nicest Afternoon Tea services at sea every day from 3:30pm to 4:30pm in Palm Court (Deck 11 forward). Several tables are set with elegant china cups, saucers and plates.
Afternoon tea served on fine china
A tea menu offers a wide selection of teas from around the world. My favorite is Earl Gray. Rickee prefers Forest Symphony.
Delicious sweets, scones and finger sandwiches
Gone is the Mozart Tea Service that Crystal was famous for but, on one day of our cruise, they did offer a special Chocolate Tea Service with an extravagant selection of chocolate cakes, tarts, cookies, etc. Each afternoon, along with our tea and treats, we were entertained by music performed by either a violinist or piano player.
Of the cruise lines that still offer Afternoon Tea, Crystal offers one of the best, in our opinion.
Trident Grill/Scoops Ice Cream
Trident Grill is Crystal’s casual grill where you can grab a burger, a sandwich or even a pizza. Trident is open for late riser’s breakfast from 10am to 11am, lunch from 11:30am to 6:00pm. Below is a snapshot of Trident Grill’s menu:
CHICKEN CAESAR WRAP • GRILLED HAMBURGER' GRILLED CHEESEBURGER' • GRILLED GARDEN BURGER GRILLED SALMON BURGER' • GRILLED CHICKEN BURGER • "IMPOSSIBLE" VEGAN BURGER • CHINOIS CHICKEN SALAD • GRILLED HAM & CHEESE SANDWICH • GRILLED CHEESE SANDWICH • GRILLED REUBEN SANDWICH • GRILLEO MINUTE STEAK SANDWICH • GRILLED TUNA MELT • HOT DOG • CHILI CON CARNE SOUP OF THE DAY • FRESHLY BAKED PIZZA MARGHERITA
FRENCH FRIES • SWEET POTATO FRIES - CRISPY FRIED ONION RINGS
Trident Grill is located on Deck 11 port side, just forward of Beefbar. There is seating on both port and starboard sides of the ship and most of the tables are positioned next to large windows with great ocean views.
Of course, I had to give Trident Grill my cheeseburger evaluation, and overall, it was quite good. The meat patty was thick, flavorful and nicely cooked Medium Well. The bun was fresh and soft and the burger comes with tomato, pickle, onion and lettuce. I would say the burger itself is better than I have had on other luxury cruise lines. I actually had the cheeseburger twice on this cruise. A small tray of condiments is placed on each table with ketchup, Dijon mustard and mayonnaise..
The French Fries were served hot and crispy and kudos to Crystal for offering onion rings. I LOVE onion rings and, while these were just so-so, I appreciate the effort since most cruise lines don’t offer them at all. Actually, I don’t think I have ever had a memorable onion ring on any cruise.
Unfortunately, the burger is where our praise for Trident Grill ends. Rickee found the hot dog to be very tough and hard to cut with a knife, but even the hot dog was better than the pizza. I am an admitted pizza snob and I have to say that the Margherita Pizza offered at Trident, while cooked to order, lacked flavor and resembled a frozen pizza. I ate only two slices and left the rest on the plate.
Adjacent to Trident Grill is Scoops Ice Cream bar where you can get soft-serve ice cream or a selection of Badiani gelato flavors. We did not try the soft-serve, but did try the gelato and we thought it was good. Honestly, once you have had gelato in Rome or Venice, nothing really compares. Scoops is open from noon to 6pm daily.
The Vintage Room
The Vintage Room offers guided pairings and dinners highlighting the vast selection of wines in the ship’s onboard cellar. This intimate, innovative concept offers guests an education in fine wine and cuisine, allowing them to gain privileged insights into the art of enology. In addition to daytime tastings and discussions, guests may enjoy a variety of private wine-themed lunches and dinners by special arrangement with the Head Sommelier. Events enjoyed in the Vintage Room come with an additional charge.
You can think of The Vintage Room sort of like a Chef’s Table experience on other cruise lines. We did not have the opportunity to experience The Vintage Room on this cruise.
ENTERTAINMENT & ACTIVITIES
Entertainment
Crystal offers a variety of entertainment on Symphony. On our sailing, there was a show every evening at 9:30pm. Admittedly, we did not attend every show. However, we did attend two “production” shows featuring the two main vocalists and six dancers. There was also a live band backing up some recorded tracks, which always adds impact to production shows. We felt like the band, the vocalists and the dancers were all very good. And, while there is a fairly large stage for this venue, the Galaxy Lounge is, as the name suggests, a large “show lounge” and not a theater like you find on larger ships.
Show in Galaxy Lounge
The Galaxy Lounge suffers from average acoustics and we felt, at times, like the mixing of vocals was way off. There were times we could barely hear the singers over the blaring loud music. I am not sure if it is was an issue with the acoustics of the lounge, or with whomever was running the mixing panel. It also seemed like the sound levels were clipping. Again, the performers were great, but the venue sound system needs some attention.
We also attended a show in the smaller Starlite Club (below), and experienced the same issues with audio quality. That said, the seating is very comfortable with good sight lines in both lounges. And, honestly, the entertainment is better than you would expect on a ship with a 602 guest capacity.
Show in Starlite Lounge
In addition to the ship’s singers and dancers, there were additional featured headliners including musicians, singers and a comedian.
A highlight of our cruise was Crystal’s 35th Anniversary White Party, hosted by Cruise Director, Vicki Van Tassel, and held in Crystal Plaza, Deck 5 Midship. For this special event, guests dressed in all white and were served cocktails and canapés and treated to performances by most of the ship’s entertainers. Guests danced until late and an amazing time was had by all.
As for lounge entertainment, we enjoyed piano music by Dan Davies in Avenue Saloon. However, once again, the sound levels were too high to enjoy conversation while the music was playing. There was entertainment in Crystal Cove (Deck 5), Palm Court, and Starlite Club. I should point out that entertainment will vary from one cruise to the next depending on the itinerary and/or the number of guests on board.
As for daytime entertainment, each day begins with the 6am Symphony Today show on your in-suite TV hosted by Cruise Director, Vicki Van Tassel. These shows are provided on demand if you prefer to watch later in the day. Guests can also find replays of any Enrichment Lectures they may have missed during the cruise. The onboard Enrichment lectures and lecturers were excellent
Vicki Van Tassel interviews former Crystal Captains and Cruise Director, Paul McFarland for Crystal’s 35th Anniversary
Crystal Symphony guests can visit the Hollywood Theater on Deck 6 to enjoy a movie complete with popcorn. The seating in the Hollywood Theater is stadium-style, just like the movie theaters on land, and is a great place to catch a recent release or a classic.
You can also visit the newly added Le Casino de Monte Carlo. For us, this certainly fits under the heading of entertainment because that was all we gained while we were there! The casino is small but does have a Blackjack table, roulette wheel and several slot machines. On our voyage, the casino was rarely open due to regulations about having to be a certain number of miles out into open ocean.
Activities
Guests had plenty of activities to keep them busy. Daily offerings included:
Many types of exercise classes
Arts and Crafts
Computer classes
Bridge lessons
Pickleball
Golf clinics conducted by resident pro golfer Andy Thuney
A golf net complete with clubs and golf balls
Crystal’s Library complete with Librarian on site
Dance classes with Dance Duo Mark and Bernadett
Bingo
Wellness presentations
Shuffleboard
Walking around the teak Promenade Deck that completely circles the ship
Trivia (sea days only)
Visiting the Aurora Spa and Salon
Relaxing by the pool or in the hot tub
Working out in the Fitness Center/Gym
It is safe to say that you will never be bored on a Crystal sailing.
Cruise Director
All entertainment and activities on board are under the direction of the Cruise Director. Our Cruise Director on this sailing was Vicki Van Tassel. We sailed with Vicki on a different cruise line a few years ago and were so impressed by her energy and sense of humor that, when we learned she had moved to Crystal, we specifically looked for a sailing where she would be on board.
We wanted to include Vicki in our new “Interview” series on our YouTube channel and she graciously agreed to sit down with us for an interview where we learned about her history in the cruise business. After 148 cruises, we have only had a handful of cruise directors make a lasting impression on us, and Vicki is at the top of our list.
ITINERARY
We have been to the Mediterranean more times than I can count. What was intriguing about this particular itinerary is that we got to visit several ports that we have never been to before. In all, we visited four new ports (in bold below).
Tarragona | Palma de Mallorca | Porto Mahon | At Sea | La Spezia | Livorno | Porto Santo Stefano | Civitavecchia (Rome) | Civitavecchia (Rome)
We collect refrigerator magnets from all around the world. So, whenever we visit a new port, we like to do some exploring on our own and hunt down a magnet to add to our collection. We also have an extensive collection of Christmas ornaments from around the world. Our Christmas tree each year serves as a reminder of all the amazing places we have visited. While some call this magnet thing a hobby, I think it may be more of an obsession!
Currently, over 275 magnets in our collection
We often will skip cruise ship shore excursions to explore on our own. On this cruise, we only did two ship’s excursions. The first was a visit to Sarzana, Italy, ($130pp) for what we thought would be an olive oil tasting. As with most excursions, which we refer to as ABC tours (Another Beautiful Church), we visit the church below as part of the tour. We also visited a fort and then walked down the main street of Sarzana.
What we thought would be an olive oil tasting turned out to be a complimentary coffee and pastry at a local pasticceria. We are not sure if they changed the tasting because we were visiting on a Sunday, but one other couple also thought it was supposed to be an olive oil tasting. Nevertheless, it got us off the ship for a few hours and we had plenty of time on our own after the coffee and pastry to explore the town. As it was Sunday, most of the shops were closed.
The most interesting part of the excursion was getting a chance to try Italian hot chocolate, which is nothing like American hot chocolate. This is like a cup of melted dark chocolate that is bitter and eaten with a spoon. Throw in a packet of sugar, and you have a delicious cup of chocolate soup.
Coffee and pastries in a local pasticceria
Italian hot chocolate
Our second excursion was “Rome On Your Own” ($70 pp) which was basically a motor coach ride from the port of Civitavecchia to central Rome. The cost for a private car/taxi to Rome is about $200 each way, so it was a good value at $70 for the 90-minute drive. We had a few hours to explore Rome on foot, but you really need more than a few hours to see everything Rome has to offer. We have been to Rome a few times and the best way to see Rome is to spend three or four days at the beginning or end of a cruise. Nevertheless, we had a chance to see a few sights that brought back memories of past visits. But, it was extremely hot on our visit and, after walking for three hours, the heat and the crowds really wore us out.
We visit Piazza Navona in Rome
Crystal offers a complimentary shuttle service from the port into most of the cities/towns we visited, making it easy to go into town and explore on your own. On many cruise lines, you would have to pay for a taxi or a bus to get from the port into town. This is a great service that is often overlooked.
Complimentary shuttle service
Demographics
On this particular voyage, there were more young people (late 30s and 40s) than we have seen on our previous Crystal cruises. There were even a few children onboard. Perhaps this was a result of generational travel wherein grandparents bring their children and grandchildren along on the voyage. Of course there were many older people (60s and 70+) who cruised often and were experienced travelers, many of whom were loyal Crystal cruisers. We also talked to several people who wanted to experience a luxury cruise product for the first time and had chosen Crystal.
HITS AND MISSES
As with any cruise, cruise line or cruise ship, there are things that we really like and some areas where we see room for improvement.
Hits
Polished and professional service from a friendly crew
Vicki Van Tassel is our favorite Cruise Director
Resort casual dress code with formal nights only on sea days
Very smooth sailing. We never felt any motion
Umi Uma is the best Japanese restaurant we have experienced at sea
Beefbar restaurant
Marketplace buffet is our favorite of any luxury cruise line
Best canapés at sea
Complimentary shuttle service in port
A true Promenade Deck
Misses
No phone app
Pizza needs improvement
Osteria Italian Restaurant
Confusion over specialty dining
Standard WiFi is very slow
Final Assessment
Crystal Symphony’s sister ship, Serenity, was recently added to our list of our Five Favorite Cruise ships of all time. After this sailing aboard Crystal Symphony, it is safe to say that it shares all of the things we loved about Crystal Serenity. Since our first sailing aboard Crystal Symphony in 2011, the company has had three different owners. In spite of that, Crystal has been able to retain all of its original charm and appeal for those who seek a true luxury experience. There are rumors of some new hardware being added to the Crystal fleet. We can’t wait to see what the future holds for this amazing cruise line.
Our first sailing on Crystal Symphony was in 2011
A Mississippi River Cruise with American Cruise Lines
A Mississippi River Cruise with American Cruise Lines
We sailed down the lower Mississippi River with American Cruise Lines
By John and Sandra Nowlan
We knew there’d be some great music as we sailed down the Mississippi from Memphis on one of American Cruise Lines new, modern riverboats. We didn’t expect the Southern food and hospitality to be so good nor, as Canadians, to appreciate American history and culture so much.
The music began as soon as we entered the Memphis airport shuttle bus. The unmistakable voice of Elvis Presley singing “Love Me Tender” drifted down the aisle from hidden speakers. The bus Shaked, Rattled and Rolled as it took us to the Guest House at Graceland, a four star, 450 room hotel adjacent to Elvis’ Graceland mansion. American Cruise Lines offers guests an optional two night stay at the comfortable Guest House with free access to the mansion and the separate, vast collection of Presley airplanes, cars, motorcycles, costumes and gold records. We could see why the Graceland complex is the most visited private home in the United States.
Walls filled with Elvis performance outfits
En route to the riverboat, the cruise line gave us a bus tour of Memphis with stops at Beale Street (home of the Blues), Sun Records (where Elvis made his first recordings) and the Lorraine Motel (now part of The National Civil Rights Museum) where Dr. Martin Luther King, Jr. was assassinated in 1968. We felt a strong sense of sadness as we gazed at the balcony of Room 306.
Our first glance of our Mississippi riverboat was from atop a levee in Memphis. We headed down the steep ramp to board the American Melody through its unusual flipped-up bow. Riverboats on the Mississippi have a unique challenge. With flood-control levees, some as high as 50 feet, all along the Mississippi, American Cruise Lines always carry golf carts to help the elderly and infirm safely navigate the challenging slopes.
Am Melody Ready To Board Passengers
In 2018 American Cruise Lines, the largest river and small ship cruise line in the United States, introduced the first modern riverboats in North America. American Melody was built in Maryland in 2021 with a maximum capacity of just 175 guests and an average room size of 350 square feet. Our “Veranda Suite” was 405 square feet and felt more like a spacious hotel room but with better, ever-changing views. We particularly appreciated the comfortable, king size bed and luxurious sheets and pillows. There were plenty of power and electronic outlets, high quality internet, much more drawer space than we’d ever need, very efficient temperature control, a 50 inch TV, and a large bathroom with soft, fluffy towels and two separate nozzles in the shower. We weren’t surprized when we were told that the ACL fleet of 20 riverboats (operating in 35 states) has the largest average guest rooms of any cruise line.
With the failure of American Queen Voyages, the only current competition for American Cruise Lines on the second longest river in the U.S. (the Missouri is about 100 miles longer) is the Viking Mississippi. This cruise ship is much larger than the ACL boats, accommodating up to 386 guests. The Hotel Manager on American Melody told us that the smaller boats of his company are better suited for the Mississippi because occasional low water levels can prevent the bigger, deeper draft of large boats from operating. American Cruise Lines riverboats have never missed a scheduled sailing due to water depth.
Finally heading downriver with a full passenger load (mostly Americans but with a smattering of Canadians, Brits and Australians) we were impressed with the layout of American Melody. Its four story atrium and public rooms never seemed crowded. On Deck 3 forward the large bright River Lounge was used for port briefings, trivia, excellent enrichment lectures and entertainment. The smaller indoor/outdoor Sky Lounge at the back of Deck 4 was a snackers dream, offering freshly baked cookies, 24 hour snacks, a wide selection of drinks, excellent coffee and made-to-order breakfast sandwiches. Plenty of loungers and a wrap around walking track were available on the full length top deck so guests could enjoy the passing scenery, including heavily laden barges pushed by strangely-named tow boats, semi tropical vegetation and small communities. When we reached Baton Rouge, heavy industry tended to dominate the shoreline.
Relaxing on back deck
Meals were a special treat on American Melody. As expected, emphasis was on Southern U.S. dishes, especially Creole, Cajun, even a noontime pig roast. We loved our Cornmeal Crusted Catfish with Collard Greens, Gulf Coast Blue Crabcakes, Sea Bass with Sauteed Crawfish and Jambalaya. The fish was particularly tasty. The Hotel Manager told us all seafood is fresh, never frozen. Lunch and dinner included complimentary wine, beer and spirits as well as a good selection of non-alcohol beer and wine. In the evening, white tablecloths graced the tables.
Cornmeal crusted catfish with collard greens
The serving staff on American Melody was young and energetic. By U.S. law, all staff must be American because ACL riverboats do not visit a foreign country. Although friendly and well-meaning we found the restaurant staff to be less efficient and well-trained as the primarily Filipino and Indonesian staff on international river, lake and ocean ships. Hotel Manager Glenn Taylor told us that while his staff may not be as polished as the international competition, they’re always pleasant and accommodating. He added that this is often the first full time job for young servers and he’s delighted that so many have used the riverboat experience as a stepping stone to a career in hospitality.
We were impressed with the quality of evening entertainment on American Melody. The talented performers were better than musical acts we’ve enjoyed on many European river cruises. Our favorites included Mississippi Marshall, a master of the Blues who played a mean guitar (we bought his CD), Chris Gill and the Sole Shakers (a three man band with female vocalist) and the Banjo Cats, a husband and wife team who have mastered several instruments.
The Banjo Cats
The tours (most were complimentary) were outstanding. Who knew that tiny Cleveland, Mississippi, is the home of the impressive Grammy Museum, highlighting the amazing musical talent in southern states and around the Mississippi Delta? A stop in Vicksburg allowed us to visit a private Civil War museum with its huge collection of artifacts from that troubled time as well as the unusual Coca-Cola Museum in the building where Coke was first bottled in the U.S.
In Vidalia, Louisiana we visited a cotton plantation where we were able to hand pick some fluffy cotton, explore a historic cotton gin, then observe in a modern cotton gin the process of cleaning and bundling in 500 pound bales for transport. Along the way we were also able to visit several southern antebellum mansions that resembled a scene from Gone With the Wind. Standouts were The Myrtles in St. Francisville, Louisiana, and Oak Alley in Vacherie, Louisiana.
Oak Alley antebellum mansion in Louisiana
Our highlight in Baton Rouge, Louisiana, was a visit to the capital building that dominates the skyline. At 450 feet it’s the tallest state capital in the United States. The panoramic view of the city and meandering Mississippi from the observation deck is spectacular. Built in the early 30s during the Depression, it was a project masterminded by controversial Governor and then Senator Huey Long. He was assassinated inside the building in 1935 where there’s now a memorial. We ended the day relaxing on our balcony admiring a magical pastel sunset.
Louisiana is well known for its plentiful bayous, slow moving marshy waterways. On our last day aboard American Melody we signed up for a tour called, “Cajun Pride Swamp Adventure”. Adventure indeed! Aboard a 40 passenger, flat-bottom aluminum boat, our captain took us through the narrow bayous where alligators were plentiful, either lounging on the shoreline or swimming alongside us (our captain even fed a few without losing his hand). In addition, we met many playful racoons and a family of not-so-playful wild hogs.
A small alligator on the Cajun Pride Swamp Adventure
The guest mix aboard American Melody was interesting. The personable and efficient Cruise Director, Colin Hietikko, told us that many of his American guests had traveled the world in their younger years and now wanted to stay closer to home with something safe and accessible. Older couples were certainly the prime demographic on our cruise with an average age of more than 70. But Glenn Taylor, the hotel manager, said that was slowly changing as the modern, all-inclusive riverboats in the American Cruise Lines fleet were beginning to attract more young people. That, along with fascinating itineraries, is a recipe for continued success.
Virgin Voyages Scarlet Lady
We spend 5 nights aboard Scarlet Lady in the Caribbean
By Chris Dikmen and Rickee Richardson
We spent 5 nights aboard Scarlet Lady on our very first Virgin Voyages cruise.
Viking Octantis. A Great Lakes Expedition Cruise
By John and Sandra Nowlan
From the exterior it doesn’t look like a typical expedition ship. But Viking Octantis combines all the elements of a luxury expedition cruise experience with unique features that make it stand out.
Viking Octantis in Great Lakes
Expedition ships typically store their Zodiacs outside on upper decks. On Octantis the 17 inflatable craft are kept in a huge lower deck area called The Hangar that also houses 16 kayaks, two Special Operations Boats (comfortable, 12 passenger military-style speedboats) and two compact yellow submarines. These spherical submersibles can hold six guests in comfortable seats with a 270 degree view. Quite unlike the Titan and its ill-fated Titanic dive, these two submarines, named John and Paul, rarely go more than 100 feet below the surface but are designed to handle depths of 1,000 feet. On Octantis’ sister ship, Polaris, the two submarines are called George and Ringo.
Viking’s Special Operations Boat in Lake Superior
Viking Octantis is ice certified for polar exploration and will regularly take guests to the Arctic and Antarctic. But our cruise was an unusual and memorable expedition to some remote areas on the Great Lakes, sailing from Milwaukee, Wisconsin to Thunder Bay, Ontario.
Milwaukee, little known to cruisers, is a delightful city with our historic downtown hotel, The Pfister (dating from 1893), located close to some fine restaurants and the excellent Public Market.
Boarding Viking Octantis the next day we were impressed by the muted and functional Scandinavian design and furnishings as well as space allocation. The ship’s capacity is just 378 guests but the generous public spaces could easily handle more. The many lounges, in particular, were stunning with cozy chairs, electric fireplaces and bookshelves stocked with fiction and non-fiction titles guests could borrow.
Comfortable lounges throughout the ship
Our room was on the smallish size at 220 square feet, but was well laid out with walk-in closets, a very comfortable bed and a bathroom with a generous sized shower. Instead of a traditional balcony (often impractical in frigid polar regions) we loved the “Nordic Balcony”, floor to ceiling windows that half lowered at the touch of a button. Fresh air, a great view and extra space!
Like all expedition ships the emphasis aboard Viking Octantis is on science, learning and exploration. Instead of a casino, pool games or lavish entertainment the ship has two science labs with opportunities for hands-on experiments plus a staff of naturalists for questions and guidance on excursions. With the rich geology of the Canadian Shield around Georgian Bay and Lake Superior a disappointment for us was the lack of a trained geologist to discuss the extraordinary rock formations.
Releasing the weather balloon from the top deck
Science was on full display when Octantis, one of only two commercial ships in the world to work with the U.S. Oceanic and Atmospheric Administration, released a helium weather balloon with instruments from the top deck. Data were collected as it rose almost 20 miles into the morning sky.
Being a Norwegian owned ship we expected a fine spa area and weren’t disappointed. All guests had free access to the well-equipped gym, the hydrotherapy pool, heated loungers, a covered open air hot tub called a Badestamp plus a series of Nordic spa rooms with a sauna, steam enclosure, a multi-nozzle rain room, a water bucket room and even a chilly snow grotto for the very brave. For an extra cost, guests could enjoy a manicure, pedicure or massage.
Expedition cruises build up an appetite and Viking lived up to its reputation for fine cuisine. For a relatively small ship the choices were extraordinary. The main dining room called The Restaurant and the excellent World Café buffet had similar menus each day but The Restaurant, with white tablecloths and fine service, was more formal. Many senior officers seemed to get their dinner at The Grill, close to the buffet and offering nightly lobster tails and a selection of top grade steaks at no extra cost for all guests. Wine and beer are complimentary at lunch and dinner.
Creative open faced sandwiches at Mamsen
Many guests loved the Italian specialties at Manfredi’s or the Deck 5 sushi bar. Our favorite venue for lunch was Mamsen’s, named for the mother of Viking’s chairman. Her recipes for Norwegian open faced sandwiches and decadent desserts were inspired.
Expedition cruises focus on non-traditional itineraries and Viking delivered. The Great Lakes is a relatively new region for cruising but it’s the largest area of fresh water in the world and was formed at the end of the last ice age, 10,000 years ago. From an industrial area of Milwaukee (city officials are planning a better cruise terminal) we sailed north on Lake Michigan, then under the Mackinac Bridge, the largest suspension bridge in the western hemisphere, connecting Michigan’s lower and upper peninsulas. Our first stop was nearby Mackinac Island, a unique tourist destination with a 1780 fort, the luxurious Grand Hotel with the world’s longest front porch (660 feet), 13 fudge shops and a law banning vehicular traffic. The island is truly a step back in time as “rush hour” involves bicycles, horse drawn carriages and riders on horseback.
Rush Hour on car free Mackinac Island Michigan
From Mackinac Island we entered Canadian waters on Lake Huron and then Georgian Bay for three stops. The huge bay is sometimes called the sixth Great Lake because of its size (5800 square miles – 15,000 square kilometers). Tours were available to hike wilderness trails or board a Zodiac, kayak or a Special Operations Boat to explore the rugged, pristine shorelines for animal sightings or the dramatic igneous and metamorphic rock outcroppings. On a visit to the town of Parry Sound, Ontario, and nearby Killbear Provincial Park we were inside the UNESCO Georgian Bay Biosphere Reserve with its 30,000 islands, the world’s largest freshwater archipelago.
We also visited isolated Killarney Mountain Lodge for a Great Lakes fish fry and the even more remote Okeechobee Lodge, accessible only by boat. It was once a popular holiday destination for Chicago mobsters.
Remote Killarney Mountain Lodge in Georgian Bay
Leaving Georgian Bay and Lake Huron we headed west towards Lake Superior. A cruise highlight for many Octantis guests was our entry into the Soo Locks located between the U.S. and Canadian cities of Sault Ste. Marie. This engineering marvel, dating back to the mid 1800s, bypasses the river and rapids joining Lake Superior to Lake Huron. Operated by the U.S. Corps of Engineers, it uses only gates and gravity to raise or lower about 10,000 ships a year the 21 feet differential between the two lakes.
Entering the Soo Locks
Our first stop in Lake Superior was to the tiny north shore community of Silver Islet, once the location of the world’s most valuable silver mine. It’s now home to Ontario cottagers who embrace solar power and live totally off the grid. The old fashioned general store does a lively business with tourists.
Silver Islet Ontario Solar panels for all
From Silver Islet it was just a short sail to Thunder Bay, our final stop on an extraordinary Great Lakes adventure. This former fur trading post now has a population of about 110,000 and honors the past at Fort William Historical Park, a living museum recreating the early 1800s with costumed interpreters and a marvelous collection of birch bark canoes.
Birch bark canoes at Fort William Historical Park
Instead of shuttling us directly to the airport as most cruise lines would do, Viking gave us an unexpected and welcome city tour, a visit to the Historical Park, a stop at dramatic Kakabeka Falls (the second highest in Ontario) and time to admire the impressive Terry Fox Memorial and Lookout. The Memorial, adjacent to the Trans-Canada Highway, marks the exact spot where cancer activist Terry Fox, with a prosthetic leg, was forced to abandon his coast to coast, cross Canada run for cancer research. Sixty countries and millions of participants now take part in the annual Terry Fox Run.
Kakabeka Falls near Thunder Bay
Viking has become a significant player on the global cruise scene with a fleet of 90 river, ocean and expedition ships. All share Scandinavian heritage and interior design elements. But its two Polar Class 6 ships, Viking Octantis (named for the southern polar star) and Polaris (the North Star) are unique and like their names, have become stars in the fast growing expedition cruise market.
John and Sandra Nowlan are travel and food writers based in Halifax.
Photos by John and Sandra Nowlan
Caviar for Breakfast. A Regent Ultra-Luxury Cruise.
By John and Sandra Nowlan
Seven Seas Splendor docked in Cozumel
As much Atlantic Canadian lobster as you want. Prime filet mignon on the menu each night. Unlimited caviar at Sunday brunch. Just three of the culinary indulgences on a cruise line with the motto, “Luxury Refined”.
Regent holds a unique place in the world of cruising. The high end brand of parent Norwegian Cruise Line, its five ships are in the rarified ultra-luxury category but Regent stands out by offering a complete all-inclusive package. Included in the price are a spacious suite with balcony, all meals (including specialty restaurants), drinks (including beer, wine, spirits and cocktails), tours (with a wide variety of choices in each port), gratuities, airport and hotel transfers, even laundry and pressing. In some categories first class flights and pre-cruise hotels are included.
Janice Davidson. Regent’s VP for Creative and Brand Management, told us her greatest marketing challenge is price. “We’re trying to educate people about what comes with all inclusive,” she said. “With our single up front cost, guests could actually pay less than on other lines.”
The “Welcome Aboard” Champagne
As soon as we boarded Seven Seas Splendor, Regent’s newest ship, for a week long Caribbean cruise from Miami the luxury and service stood out. Walking around with welcome champagne in hand, the 46,000 square feet of fine Italian marble on walls and floors and more than 500 stunning chandeliers created an ambience unlike any we’ve experienced in 25 years of cruising. The ship, launched in 2020, has a capacity of just 750 guests, all in balcony suites ranging from an impressive 307 to more than 4000 square feet. The crew of 550 provides the best staff to guest ratio at sea. Their friendliness, training and attention to guest needs were evident all week.
Italian marble throughput the ship. The entrance to the main restaurant
We were in one of the smaller suites but were impressed with the layout and generous storage spaces including a walk-in closet. The long couch and convenient work desk were separated from the bed area by privacy blackout curtains while the balcony with its generous table and two cushioned wicker chairs was one of the largest we’ve ever seen. The bed itself was extremely comfortable with high thread count sheets and excellent adjustable reading lights. There were several convenient USB and power outlets. The thermostat was controlled by up and down – warmer and cooler – arrows rather than an actual temperature setting. The small fridge could be filled with whatever complimentary drinks we wanted. The marble lined bathroom had just one smallish sink but a large shower area with both a regular shower head and a rainforest-style shower.
Our suite was near the back of the ship so we could occasionally hear engine rumble, especially when getting underway or docking. But we think the general room soundproofing is excellent since the ship was full and we didn’t hear a sound from any of our neighbors.
Rooms are cleaned and refreshed twice a day with newspaper summaries (from the USA, Canada, Britain and other countries) put on the bed each evening along with tomorrow’s schedule (the spacious library includes a daily, full edition of the New York Times). The large, high resolution TV had many free movies available but broadcast channel choices were very limited.
One negative aspect of not just the suites but throughout the ship was the poor internet service. Regular, free but slow internet is available for all guests. We booked the premium, extra cost package but it was only marginally better. Email and YouTube worked fairly well but posting photos on Facebook was not possible. The technical head on the ship told us that satellite improvements are coming.
Regent continues to excel in its culinary program. The Hotel General Manager, Anatoli Makaev, told us that food costs, per person, are the highest at sea. Regent, he said, is spending three times more for food than before the pandemic. Unlike other lines, there have been no cutbacks in quality or quantity. Chefs continued to get paid during the Covid years and their commitment to guest satisfaction is evident.
Decadent desserts in the buffet
For a ship with fewer than 800 passengers, the restaurant and menu choices were remarkable. Every evening in the main dining room, Compass Rose, guests could choose from an “Always Available” menu (from Alaska Crab to New Zealand lamb) or the daily specials including the Executive Chef’s six course “Gourmet Tasting Menu”. A healthy Spa menu was also available. Good quality red, white, rosé or sparkling wines were offered without extra cost each day, even non-alcoholic wines if you wished. Three uniquely decorated specialty restaurants offer French cuisine (Chartreuse), Asian fare (Pan Pacific) or Steaks and Seafood (Prime 7).
Alaska crab appetizer in the main Compass Rose dining room
The Chartreuse French specialty restaurant
The large buffet restaurant on Deck 11, La Veranda, has an excellent selection of breakfast and lunch items. White tablecloths are standard throughout the area (most unusual for a cruise ship buffet) and are a classy touch in the evening when much of La Veranda becomes a fine Italian restaurant, Sette Mari. Coffee quality in the buffet was only fair but outstanding brews were always available at the 5th deck Coffee Connection.
The uncrowded buffet restaurant
Seven Seas Splendor has a well equipped fitness center and a Spa at the stern of the ship. We discovered the uncrowded Infinity Swimming Pool as part of the Spa and preferred it to the large, main pool on Deck 11.
The Infinity Pool at the stern of the ship
The well equipped gym
Splendor’s entertainment was, as expected, of a high caliber with a dozen talented singers and dancers, accompanied by the ship band, putting on several complex main stage productions in the evening. The Regent Signature Orchestra, the Cocktail pianist and a DJ also played music for listening or dancing each evening in several lounges throughout the ship. On our final evening a few band members and singers put on a lively Beatles music night, with dancing encouraged, in the Atrium. We were disappointed that the ship’s entertainment did not include a string quartet or even a solo cello or harp. Classical music would have been a lovely touch in the pre-dinner period.
Curtain call after an imaginative main stage production
There was no shortage of games and puzzles throughout the ship. Trivia, Bingo, darts, shuffle golf and beanbag toss were among several ways guests competed for coveted Regent points and prizes at the end of the cruise. We were also pleased to see and hear a retired history professor give illustrated lectures about subjects ranging from Mayan civilization to the Caribbean connection in World War II. Another special treat was seeing actor John O’Hurley (best known as J. Peterman on Seinfeld) perform his brilliant one man show – music and musings – called “A Man With Standards”.
Excellent history lectures in the main theatre
The ship itself was clearly the star of our week-long cruise from Miami but the itinerary was fascinating too. We docked in Roatan, Honduras, for an island tour and swim, then stopped the next day in nearby Belize, the only English speaking country in Central America. Sandra joined a tour to a spice farm where the two chefs from the Culinary Arts Kitchen collected spices to be used in a hands-on cooking class back on the ship. Guests prepared prawn biryani with garam masala and white pepper crepes with cardamom ice cream. In the meantime John visited a typical Mayan village off the grid where a chocolate maker showed how cacao beans were harvested and turned into the popular sweet treats.
Our planned stop in Costa Maya, Mexico, was cancelled because seas were too rough to dock but Cozumel was more tranquil and we relived our youth by boarding a two-person mini speedboat and racing through choppy water with other boats before stopping for a snorkel in warm, pristine waters filled with tropical fish.
Seven Seas Splendor has been called, “the most luxurious cruise ship in the world”. In many ways it’s true. But later in 2023, Regent is launching Seven Seas Grandeur, a sister ship to Splendor. With subtle improvements, Grandeur is now likely to claim the “most luxurious” title. It will be fun to find out.
John and Sandra Nowlan are travel and food writers based in Halifax.
Photos by John and Sandra Nowlan
Celebrity Beyond Western Caribbean Cruise
We spend seven nights aboard Celebrity Beyond on a Western Caribbean cruise.
Our food and dining review of Celebrity Beyond.
Silversea Cruises Silver Endevour in Antarctica
We spend nine nights aboard Silversea Silver Endeavour in Antarctica.
Swan Hellenic SH Vega (Mini-Review)
I am invited to a two-night sailing aboard SH Vega for media and travel professionals.
10 Night Panama Canal on Island Princess
Island Princess is one of the cruise lines’ older, smaller ships, but still shines with a lot of character and an amazing staff.
Itinerary: Ft. Lauderdale, At Sea, Falmouth, At Sea, Cartagena, Panama Canal, Limón, At Sea, Grand Cayman, At Sea, Ft. Lauderdale - Read Cruise Blog
When Island Princess was inaugurated in 2003, her 92,822 tons would have classified her as a large ship. Princess' newest ship, Majestic Princess, is 143,000 tons and can carry 3,500+ guests. Our concern going into this project was that our previous experience aboard Royal Princess would leave us wanting more from the smaller, older Island Princess. As we would soon learn, youth and size are not everything.
Cruise Personalizer Website
Princess' website allows you to pre-book shore excursions in each port, make restaurant reservations (at alternate restaurants), book spa treatments and more. Pre-booking these items does require that you pay using a credit card prior to the cruise. If you have shipboard credit, those charges will be reversed and refunded to you after you board the ship. You can also print all of your cruise documents right from the website. More info here.
Embarkation
We arrived at Port Everglades Terminal 2 at 12:15, just as embarkation was getting underway. We were shocked when we breezed through security and document check. We were issued our stateroom key cards (which also serve as charge cards and ID cards when disembarking the ship in port).
Our stateroom was ready as soon as we boarded. When we arrived, our excellent room steward, Dario, greeted us in the hallway.
Rickee with Dario
The Ship
Like all Princess ships, Island Princess features an impressive multi-deck, centrally-located atrium.
Shops can be found on Deck 6 and Deck 7 in the Atrium and offered many opportunities to grab a bargain on a wide variety of goods including jewelry, liquor, clothing, sundries and Princess logo items. Main dining venues and several lounges are either in the Atrium or close by. The Promenade Deck (7) has an outdoor teak promenade, but it does not wrap around the aft section of the ship.
Promenade Deck
There are two swimming pools on the Lido Deck (14). The Lido Pool is the larger of the two and is completely exposed to the elements. This is the pool where you will find the most sun.
Lido Pool
There are three hot tubs at corners of the pool and the sun loungers here are your basic mesh style.
There is a big-screen television at one end of the Lido Pool deck with programming throughout the day, and Movies Under the Stars in the evening.
There are more sun loungers located on Deck 15, above and looking down on the Lido Pool.
For families with little ones who want to get wet, there is a Splash Pool on Deck 16 forward.
For those who enjoy a quieter poolside experience, the Lotus Pool is located forward of the Lido Pool and is covered with a glass roof.
The loungers in Lotus Pool are cushioned, making them a more comfortable alternative to the Lido Pool loungers.
Swirls, Island Princess' ice cream dispensary is located in this area.
The Sanctuary, located on Deck 15 aft, is the ultimate sun-lover's retreat. This adult-only space is available by reservation only. The Sanctuary offers two levels of comfort. Sun loungers are available for a half-day or full-day at $20/$40 respectively. The loungers are super plush and very comfortable. Upgraded towels are provided.
Private cabanas are available for half-/full-day as well at $140/$220 respectively.
Cabanas are furnished with a large sectional sofa, wicker chair and coffee table, flat-screen TV, mini-fridge, and two sun loungers. A ceiling fan helps keep air flowing through the cabana on warm Caribbean days.
Sanctuary guests are served complimentary cold cucumber-infused or orange-infused water throughout the day.
A team of Sanctuary crew members provided excellent service throughout our cruise.
At lunchtime, guests at The Sanctuary don't have to interrupt their sun-soaking. A crew member will come to your lounger with a lunch menu to take your order and deliver your meal right to your lounger (there is a modest $3 service charge for food orders).
In our opinion, The Sanctuary is one of the best features of a Princess Cruise. You get five-star resort service and amenities for a very reasonable price. We visited The Sanctuary several times during this cruise and loved the uncrowded, peaceful environment.
We observed some areas of the ship that look a little tired and in need of a refresh. The Explorer's Lounge, Wheelhouse Bar, and Atrium on Decks 6 and 8 could benefit from new carpet and furnishings. Carpet on Deck 7 in the Atrium looks new and modern, as does Crooner's Bar. Carpet in the staterooms looks new, as well.
Accommodations
Our Balcony Stateroom (E211) was located on Deck 8 Forward. The layout of the stateroom was similar to our Balcony Stateroom on Royal Princess in 2014. The large flat-screen television was mounted in the corner over the mini-bar rather than on the wall facing the bed. The desk on Island Princess is wider and has two drawers and a small shelf that provide some additional storage.
There are only two electrical outlets in the entire stateroom. And, they are right next to each other, making it hard for some battery chargers to fit with other plug-in items. To further complicate matters, a light switch is very close to one of the plugs.
There is a desk chair (shown above) and another chair paired with a small round coffee table of sorts. The small table remained up against the wall next to the mini-bar/fridge the entire cruise. A cube-style table with storage inside might be a better choice.
Storage space is at a premium in this stateroom. Our advice: pack light. The only drawers are in the small nightstands and the two in the desk. The closet has a cabinet with a series of relatively narrow shelves (although wider than the ones on Royal Princess) for storage.
The bathroom is quite small and dimly lit and has one of the smallest shower stalls we have seen on a modern ship. Pump bottles mounted to the shower wall contain shampoo and body wash.
The bottle of conditioner you see is one we brought with us from our hotel. No conditioner is provided nor is body lotion. By the end of the cruise, you will have an intimate relationship with the shower curtain, especially if you bend over in the shower. Gone is the handheld shower wand. It has been replaced with a fixed shower head, which can be moved only slightly on its base from left to right.
There are three shelves mounted to the back wall of the bathroom, and a long shelf under the sink. There are no cabinets or drawers.
The balcony is modest, but very usable. The decking is covered in a blue non-skid plastic material. There are two chairs and a small table (sorry, no photo). The sliding balcony door was easy to open and close. The stateroom door, left unattended, would slam shut with a wall-shaking intensity.
The Princess Luxury Bed was designed and created in conjunction with sleep expert Dr. Michael Breus and HGTV design star, Candice Olsen. Princess has installed 44,000 of these beds fleet-wide in an effort to provide their guests with a better sleep experience. After spending 10 nights on this bed, we have to admit, it is one of the most comfortable beds on which we have slept.
The Balcony Stateroom is compact, but comfortable enough for a 10-day Panama Canal cruise. Princess should consider adding additional electrical outlets, USB charging ports, a better hair dryer and a lighted makeup mirror in the bathroom.
Food and Dining
Island Princess has a variety of dining options available for guests. Bordeaux Restaurant (Deck 5 midship) is designated for guests with Anytime Dining from 5:15pm to 9:30pm. The Provence Restaurant (Deck 6 midship) is for those who prefer Traditional Dining (early or late seating at assigned tables). Breakfast and lunch are offered in the restaurants on sea days and dinner is served every evening. Evening menus offer an Always Available selection as well as items that change every day.
We ordered the Prime Rib in Provence Restaurant one evening, which was very good and cooked perfectly.
Princess now features a main course each evening designed by celebrity chef, Curtis Stone. On our second visit, I tried Chef Stone's Roasted Pork Belly and found it to be delicious.
On one visit to Provence, I ordered the New York Strip with Green Peppercorn Sauce. Unfortunately, it arrived seriously undercooked. I ordered Medium, and the steak served to me was extremely rare. Also, I never did receive the Green Peppercorn Sauce.
Our waiter quickly replaced my undercooked steak with a new one which, too, was blood rare. At this point, I asked the waiter to change my order to the Roasted Pork Belly from Chef Stone's menu (for some reason, it was on the menu again that night). No problem.
Horizon Court is Princess' Lido buffet restaurant and open for breakfast, lunch and dinner each day. Horizon Court is a cafeteria-style buffet with long serving lines on port and starboard side, each serving identical fare.
Horizon Court is very popular for breakfast and lunch, and also attracts a crowd at dinner.
Breakfast pastries at Horizon Court
Self-serve coffee, decaf, and hot water are available here. The coffee is actually drinkable, high praise coming from someone who travels with his own French Press and ground coffee.
The food served at Horizon Court is pretty standard cruise ship buffet fare. There are lots of choices, but rarely do any of them rise to the level of stand-out cuisine. As is the case with most buffets, food that should be served hot was usually lukewarm.
The Grill on Deck 15 midship serves burgers, hot dogs, fries, etc. The Grill is open from 11am until 10pm and, after 6pm, also offers Smokehouse BBQ items, which change each evening. We did not try the Smokehouse items, but the burgers were better than what I remembered from Royal Princess in 2014. They have improved the bun and the meat is juicier. Fries are good when they are fresh and hot.
Pizza is also available at the Pizzeria on Deck 14 midship. We have decided that the pizza may be the best pizza on any cruise ship.
Is this the best pizza at sea?
Sabatini's is Princess' Italian-themed alternate restaurant and Bayou Cafe and Steakhouse is a New Orleans/Cajun-themed venue. Both restaurants have a $29/per person cover charge.
Sabatini's Deck 7 aft
Of the two, Sabatini's was our favorite. The atmosphere is more romantic and the menu more 'mainstream', while still being innovative. We consider Sabatini's to be well worth the $29 cover charge. You can read our full Sabatini's review here.
Bayou Café, on the other hand, is a toss-up. It is much more casual and a concept we have a hard time understanding. How many people are really into Cajun cuisine?
The food at Bayou Café was good, just not as impressive as Sabatini's. Bottom line, while we would return to Sabatini's, we would probably skip a return visit to Bayou Café.
The ultimate dining experience on Island Princess is The Chef's Table. This 'once-per-cruise' event is limited to a maximum of 12 guests. After a five-course appetizer tasting in the galley, guests then enjoy a multi-course feast prepared by the Executive Chef. Foodies will have no problem with the $95/pp cover charge (which includes premium wine pairings). This was perhaps, one of the best meals we have ever had on a cruise ship.
Guests are served appetizers in the galley at The Chef's Table
For more information on The Chef's Table, click here.
Service in every restaurant on board was excellent. A choice of very nice wines is available in every restaurant but wine choices vary from one restaurant to the next.
Entertainment and Activities
The Princess Patter (daily newsletter) is filled with all sorts of activities going on during the daytime. Trivia is one of our favorite daytime activities, and there were several trivia games offered throughout the day.
Asst. Cruise Director, Jade, is about to start morning trivia
All entertainment and activities onboard Island Princess are under the auspices of Cruise Director, Kevin Tugwell, who is from Canada. Kevin could be seen around the ship and was very approachable and always willing to converse.
Kevin Tugwell, Cruise Director
Evening entertainment includes musical performances in the various lounges onboard, and typically two shows (early and late) in the Princess Theater. The Princess Theater has an excellent sound system, great sight lines and the latest tech. The highlight of the cruise's production show series was The Secret Silk, produced by Stephen Schwartz, the producer and composer of the Broadway play, WICKED. It was one of the best shows we have seen on any ship. Read more about The Secret Silk here.
The cast of The Secret Silk
In addition to production shows, a variety of comedians, magicians and musical acts were presented throughout the cruise. It is clear that Princess is stepping up its game in the area of entertainment.
There is a very well-equipped fitness center with all of the latest cardio equipment and weight machines. The Lotus Spa occupies Deck 14 aft and offers every possible spa treatment you could ever want. A very nice beauty salon is on hand for tending to hair and nails.
If, like us, you have to stay in touch with your business or friends back home, you will be pleased to know that whatever Princess did to the Internet/WiFi on board during the last refurbishment of Island Princess worked. Not only is the Internet service reliable (I did not lose my connection one time in 10 days), but the interface is one of the best you will find on a cruise ship.
Once you CONFIRM your intent to connect to the Internet (above), CONNECTED screen appears in your web browser that allows you to log out, and shows a running total of your minutes remaining.
You can keep this window open in a separate browser tab or window so you always know how much time you have remaining. Princess offers several Internet plans starting with 100 minutes for $69 all the way up to 600 minutes for $199. If you pre-purchase your Internet through Cruise Personlizer before your cruise, you can get bonus minutes added to your plan. I got 80 bonus minutes on the 600-minute plan.
I would have to say that the Internet/WiFi on Island Princess was the best we have experienced on a ship this size. Sure, it is not the blazing fast Internet we get at home, but for a cruise ship it was impressive. I was able to post my daily blog which requires uploading of several fairly large photos to our server in Dallas. And, the WiFi was available from everywhere on the ship that I tried, even The Sanctuary!
Itinerary and Excursions
The highlight of this 10-Day Panama Canal sailing is definitely the transiting of the canal locks from the Caribbean into Gatun Lake.
Going through the locks at Gatun Lake
Princess does offer a lot of shore excursion opportunities in each port. We had a good experience with the shore excursions and felt like they were a good value.
Tour Desk staff do a good job of organizing disembarkation for the various excursions. Even with relatively mundane ports such as Limón, Falmouth and even Cartagena, Princess does a great job of bringing out the best of each port with an excellent choice of interesting excursions.
Service
We were very pleased with the service of the entire crew and staff throughout the ship. Guest Services Manager, Christine, was extremely helpful. We have already mentioned the great service we received from our room steward, Dario. The team at The Sanctuary was nothing short of amazing. And, we cannot forget Maitre'd Hotel, Silvio Zampieri. Silvio has been with Princess for more than 30 years and his level of service and personal attention harkens back to the early days of cruising.
Silvio Zampieri and Rickee at The Chef's Table galley tour
Summary
The bigger ships may have newer facilities, more restaurants, etc. But, ships like Island Princess have the charm and small-ship feel that you just cannot get on the larger vessels. We were impressed with how the staff and crew made it feel like a much smaller, more personal ship. Island Princess delivers the traditional cruise experience that we have come to expect from Princess Cruises. As for the Panama Canal, it is a destination that every cruise enthusiast should have on their bucket list. And, there is no better way to see the canal than onboard a Princess ship!
For more information on Princess Cruises, visit their website at www.Princess.com
GALLERY




































ABC Islands on Windstar Cruises' Star Pride
We sail the ABC Island aboard Windstar Cruises new Star Pride.
Itinerary: Barbados, St. Lucia, Bequia, Grenada, Tobago, Mayreau, At Sea, Bonaire, Curaçao, Aruba
It has been a few years since we sailed with Windstar Cruises, so when the opportunity came up for us to spend nine days aboard one of their new motor yachts, Star Pride, we jumped at the chance. Windstar has gone through a lot of changes since our last review and we were anxious to see what has been going on with one of our favorite brands.
Windstar Cruises' Star Pride
History
Windstar Cruises has long had an admirable reputation as a small sailing ship cruise line, with 4- and 5-masted sailing vessels carrying from 148 to 310 guests to some of the most remote and exotic destinations in the world. The company continues to operate three sailing yachts: Wind Star, Wind Spirit and Wind Surf. However, in 2014, Windstar launched the small motor yacht, Star Pride, followed by sister ships Star Breeze and Star Legend. Each of the new "Star" motor yachts can carry 212 guests. The addition of the three motor yachts makes Windstar one of, if not the, largest operator of small ships in the world.
The Ship
Star Pride was built in 1988 and was originally christened Seabourn Pride, operating under the Seabourn flag. At just under 10,000 tons, the ship is 438 feet long with a beam of 67 feet and, as previously mentioned, can carry up to 212 guests. The ship has stabilizers to smooth out any rough seas she may encounter. Because of her small size, Star Pride can take guests to smaller ports where large cruise ships simply cannot go, one of the big advantages of small ship cruising.
The ship has been fitted with a large marina at the aft section to allow guests to enjoy a variety of water toys (complimentary) such as paddle boards, water skis, wake boards, etc.
Marina
Star Pride has five decks (passenger decks) and three elevators. The two amidship elevators and the nearby dual spiral staircase extend between Deck 3 and Deck 7. The forward elevator and stairs go from Deck 3 all the way to Deck 8. We found the forward elevator to be quite small and possibly a tight fit for a wheelchair. The aft (main) elevators are larger. Therefore, it may be difficult for someone in a wheelchair to get to Deck 8.
Main, dual spiral staircases amidships
Most of the interior public spaces are located aft on Decks 5, 6 and 7 with the exception of The Yacht Club which is located on Deck 8 forward. The ship is small enough that it never takes more than a couple of minutes to walk from one space to another which is yet another advantage of small ship cruising.
The public rooms appear to have been recently refurbished with new carpeting, furnishings and other surfaces. Only the stage and dance floor in The Lounge are showing some signs of wear. Carpeting throughout the hallways, and even in the suites, all appear to be in very good to excellent condition. The HVAC system seems to be working well, perhaps too well. A sweater may be in order when visiting The Lounge or AmphorA Restaurant. However, based on our experience, interior cold temperature is not unique to this ship.
Windstar has an "open bridge" policy allowing guests to visit the navigational bridge while the ship is underway, or anchored. It may be closed during sail away or docking procedures.
Guests are invited to visit the Bridge on all Windstar ships
As far as outdoor spaces, Decks 7 and 8 provide loungers for sun-lovers, and shade-lovers as well. However, on days at sea with a full ship, you should pick out your lounger early as they can get scarce. We had about 140 people on our sailing (72 below the max) and on our one day at sea, we had difficulty finding a lounger on the non-smoking Starboard side of the ship.
Loungers with tables and umbrellas on Deck 8
There are also a few loungers hidden forward on Deck 3 at the bow, along with a little-known-about hot tub.
Hot tub and loungers at the bow on Deck 3
A larger hot tub and swim-against-the-current pool are located aft on Deck 7.
Resistance pool and hot tub on Deck 7
On this cruise, there were several ports requiring use of the ship's tenders. It should be noted that the tender service was the best we have experienced on any cruise line. There were always two tenders running continuously between ship and shore, so you never had to wait very long to get to shore or return to the ship
One of the ship's two tenders at Pigeon Island
The ship is equipped with WiFi Internet access which we found to be quite good. Cruise ship Internet is never as good as what you are used to on land, but Windstar's was better than average. Windstar offers a choice of Internet packages as follows:
The Email Plan $60 This plan gives you 200 MB of data to use during your cruise. This plan is recommended for people who will be checking email and doing very limited browsing. The estimated minutes range from 15 to 60.
The Surfing Plan $120 This plan gives you 500 MB of data to use for additional browsing and small file transfers (such as posting pictures to a social media site). The estimated minutes range from 90 to 360 (approximately 5 hours).
The Unlimited Plan This plan gives you unlimited internet access. You have no worries about how much time you spend on the internet
- 7 Day Cost $250
- 8 Day Cost $280
- 9 Day Cost $315
- 10 Day Cost $350
- 11 Day Cost $385
- 14 Day Cost $490
- 15 Day Cost $525
- 2 devices
- 1 ticket issued onboard valid for two devices
Accommodations
We were assigned to Balcony Suite 308 located, contrary to what you might think, on Deck 6 port side. Balcony suites and Ocean View Suites are essentially identical with the exception of the narrow, step-out balcony in the Balcony Suites. Both configurations are 277 sq. ft. and are identical as far as their layout and amenities.
Queen bed configuration
The "suites" are technically "suites" because they have a separate living room which can be separated with a curtain, quite nice when one wants to stay up late and watch TV while the other one sleeps. The living room has two comfortable chairs separated from a medium-sized sofa by a coffee table. The coffee table can double as a dining table when enjoying room service.
Living room in Ocean View and Balcony Suites
And, while you can't sit on your balcony and enjoy breakfast or soak up the sun, the step-out balcony is quite useful for photo taking purposes, or just to get some fresh air. There is a small, narrow desk/vanity at the end of the bed with a mirror and too-dim-to-put-on-makeup lighting. You can control most of the lighting in the suite from switches located near the desk, and there are woefully few electrical outlets for today's techno-junkies, a sign of the ship's age. The comfortable, leather desk chair is nice, but when someone is sitting at the desk, the other person may have to climb on the bed to get from the living room to the bathroom or closet. There's just not enough space between the end of the bed and the back of the chair. A small, round pedestal-type stool tucked under the desk might be a better solution.
Desk and chair
To free up desk space, we quickly re-located the huge World Atlas and magazine rack to shelves in the living room where they were out of sight, and out of the way. The added space made the desk very usable for my laptop and for Rickee's makeup application duties. She, of course, would like to see brighter lighting for the mirror lights, LEDs perhaps? The portable magnifying mirror that she relocated from the bathroom to the desk, is a nice touch, but it would be even better if it were a lighted makeup mirror. The large drawers (six of them), on each side of the desk came in very handy for storage. In fact, there is quite a bit of storage throughout the suite.
The very ample walk-in closet had more than enough hanging space for our 9-day cruise. There were drawers and an electronic safe tucked away at one end of the closet, and a series of shelves as you walk in on the right. Storage was not an issue.
Walk-In Closet
The queen-sized bed is flanked by small nightstands, each with a small drawer and cubby for additional storage. The linens and bedding were high quality, however, the mattress was a little firm for our liking and not very plush. The bed seemed very low to the ground! There are small, lamps attached to the wall on each side of the bed in addition to the wall-mounted adjustable reading lights. The suite was very quiet and peaceful notwithstanding the occasional "whoosh" from a flushing vacuum toilet.
The flat-screen television offers decent satellite programming with major news channels, a couple of closed-circuit movie channels and a European sports channel. A DVD player is connected to the TV with DVDs available on a complimentary basis from the library. Underneath the TV is a Bose iPod sound system. A mini-fridge is stocked with soft drinks, tonic and club soda, all of which are complimentary. Small, airline-type bottles of liquor are placed in the cabinet with the refrigerator and are available for purchase, as are beer and wine stocked in the refrigerator. Bottled water is also available from your room steward(ess) upon request. Two bottles of filtered water are refilled as needed.
Filtered water is refilled as needed
The bathrooms have double sinks, a very nice touch. There is plenty of storage for your toiletries in the bathroom, too, in mirrored cabinets on each side of the vanity. The bathtub/shower combo makes taking a shower a bit clumsy because of where the shower head/wand is mounted on the wall. We would prefer a nice shower stall, but we understand that some people just love bathtubs. Top-quality L'Occitane soaps and bath products are provided and replenished as needed.
Food and Dining
The one area where we noticed the biggest improvement over past Windstar sailings was food and dining. That's not to say that the food on Windstar was bad before, but it was nothing notable, at least in our opinion. The food on this cruise, however, was notable. Let's start with Veranda, the ship's indoor/outdoor venue for buffet breakfast and lunch. We are not breakfast eaters, so we only had a morning meal there on the day of disembarkation. Nevertheless, the buffet was well stocked with every item you could possibly want. However, on the day of disembarkation, they do not offer Eggs Benedict, most likely because of the large crowd. Omelets and eggs made-to-order were available, however, and were very nice.
Eggs made-to-order at Veranda
Lunch is typically served from 12:30pm until 2:00pm in Veranda and the buffet items change every day. We were quite impressed with the quality of the soups, salad choices, and entrees available on the buffet. And, the amazing breads made watching carb intake a real challenge!
Chicken noodle soup, Thai beef salad, grilled zucchini and fresh bread
An à la carte menu is available at lunch with daily specials prepared à la minute. Hamburgers, chicken sandwiches, veggie burgers and hot dogs are always available with lunch, and are quite good. The French fries are hot and crispy, too. It may sound nit-picky, but you would be surprised how many cruise lines, even 5-star cruise lines, cannot deliver something as simple as a decent hamburger. The burgers and hot dogs on Star Pride were delicious.
Lamb Tikka Masala Burger Special
If you prefer something a bit lighter, there is a Continental breakfast served in the Yacht Club (Deck 8 forward) from 6am until 10am. Here you will find a selection of muffins and assorted pastries, fruit, yogurt, coffee drinks, delicious hot chocolate, and a variety of smoothies. Oh, I almost forgot -- they have the most delicious chocolate croissants and almond croissants, too. I visited the Yacht Club early every morning, finding it to be the quietest place on the ship to enjoy my coffee and get my blogging done.
My morning workstation at the Yacht Club
At lunchtime until 5pm each day, the Yacht Club offers a selection of finger sandwiches, mini-wraps, cupcakes, and cookies. What a great idea!
Sandwiches and sweets at Yacht Club
At dinnertime, there are a couple of choices available to guests on Windstar's motor yachts. AmphorA Restaurant is the main dining room located on Deck 3. The restaurant looks as if it has undergone a complete refurbishment recently. It looks brand new and is one of the nicest public spaces on the ship. The menu at AmphorA changes every evening and offers a variety of delicious choices across multiple courses. The restaurant offers open-seating any time between the hours of 7pm and 9pm and there are tables for two available.
We were impressed with every meal we had here, although some offerings seemed a bit dated. Chicken Kiev? Seriously? It's 2017, not 1980. That said, there were contemporary dishes and everything we ordered was expertly prepared and presented. The Curry Duo I had one evening was very inventive and delicious.
Curry Duo
One night I ordered Prime Rib and was delivered a huge slab of tender, perfectly-cooked beef that was as good as I have ever had on a cruise ship. Rickee had a Sesame Crusted Seared Tuna one evening that she still talks about. The service in AmphorA was also top notch; however, when the restaurant begins to get busy, the time between courses can increase dramatically. We were impressed when the restaurant manager noticed that Rickee was wearing black pants and exchanged her white napkin for a black one to prevent lint transfer that sometimes comes from the white napkins. I don't recall that level of attention to detail on any other ship.
The other option for dinner is Candles, otherwise known as Veranda during the day. In the evening, Veranda is transformed into a romantic restaurant with candlelit tables and a steakhouse menu.
Guests dining at Candles can see the meat offerings upon entering the restaurant
Dining at Candles is complimentary, but guests are only guaranteed one meal per cruise. However, guests occupying an Owner's Suite do not have that restriction. We ate at Candles on the first evening of the cruise. We were seated outdoors, and while it was very romantic, it was also very, very dark. It was impossible to read the menu without using the light from my cell phone. A small flashlight on the table might be a nice touch. The food here was very good. My Veal Chop was perfectly cooked, tender and juicy.
Veal Chop with Chimichurri
There is one other, often overlooked, dining option: room service. Room service is complimentary and there is a quite an extensive room service menu. Guests can even order from the daily AmphorA Restaurant menu during dinnertime hours, a nice feature that you normally only find on luxury cruise lines. Room service is available 24 hours a day.
One of the highlights of the cruise was the Pool Deck BBQ held one evening on Decks 7 and 8. The outer decks of the ship are transformed into an elegant dining area for the event.
Tables set up on Deck 8 for BBQ
At sunset, the ship comes alive with guests lining up at the huge buffet line for everything imaginable: grilled lobster, steaks, lamb chops, pork ribs, boiled shrimp, and on and on. A gigantic Paella pan is overflowing with rice and seafood. The galley crew really put on an amazing display of food, and it was all delicious. We even enjoyed the music of a local steel-drum band that provided musical entertainment after dinner.
Paella anyone?
In every way, the food quality and dining experience on Star Pride exceeded our expectations.
Bars & Lounges
There are two main venues for enjoying cocktails. The Star Bar is located on Deck 8, just above the pool deck, and is open all day and into the evening. On any other ship, it would be called the Pool Bar, but it is actually located one deck above the pool. The Star Bar also serves as the cocktail center for anyone wishing to enjoy a drink in the Yacht Club.
Star Bar
The other bar/lounge is in Compass Rose on Deck 6 aft. This space appears to have been recently refurbished as everything here looks brand new. Compass Rose is closed during the day and opens sometime around 8pm for after-dinner drinks, music and dancing.
Compass Rose
The Lounge on Deck 5 aft is used for evening talks, events, and as a gathering point for shore excursions. There is no bar here, but waiters can be found taking drink orders during some events in the evening, so you can enjoy a cocktail here if there is a scheduled event.
Entertainment
As is the custom on small ships, there are no evening "shows" as you might expect on a larger cruise ship. One duo, D' Harmony, performed nightly at the Star Bar on Deck 8. To their credit, they played at a reasonable volume so that you could enjoy their music, but still have a conversation.
D 'Harmony
The other performing duo, Mistura Fina, was not as considerate with the low volume. They performed in the Compass Rose and in The Lounge prior to some of the scheduled events such as the Crew Show. And speaking of the Crew Show, it was one of the most energetic we have seen in a long time. You definitely do not want to miss the Crew Show.
The crew takes a bow after the crew show
Activities
Small ship cruising is more about the destination than it is about the ship itself. Therefore, when the ship is docked or anchored in port, there is not much going on around the ship during the day. Windstar expects guests to seek their adventures on shore, either on their own, or through their shore excursions. We booked a Clear-Bottom Kayak excursion in Grenada and found it to be a good value, and a lot of fun.
Clear-Bottom Kayak in Grenada
Those who are into SCUBA and snorkeling will love the wide selection of Windstar excursions that cater to these activities, especially when sailing in the Caribbean. Windstar even provides complimentary snorkeling gear for guests. When the ship is anchored, and the waters around the ship are calm, guests have full access to the ship's marina and all of the water toys, which include kayaks, paddle boards, water skis, wake boards, and a big floating mat that is tethered to the back of the ship.
Some guests and crew members using the floating mat
Of course, the most popular activity any day in the Caribbean is just hanging out on Deck 7 or Deck 8 and soaking up some sun. The comfortable loungers have umbrellas for those (like me) who prefer the shade. Fresh towels are available at the Star Bar and drinks are also just a few steps away. On our one day at sea, we enjoyed a cooking demonstration presented by Executive Chef Stany, and a towel-folding demonstration where we actually got to make the cute and creative animals that our room stewards make for us each evening and place on the bed.
Anton shows Rickee how to turn a towel into a dinosaur
There is a library on Deck 6 and a very small casino next to the library. Since we had such a port-intensive itinerary, the casino was not open much, which was probably a good thing for us! There is also a small shop on board selling Windstar logo items, clothing and sundries. It was closed much of the time due to Customs regulations about not being able to open while the ship is in port
One of the most popular activities on a Windstar Caribbean Cruise is the signature Beach Party and BBQ. Our day at the beach was in Mayreau and was one of the best beach BBQs we have ever experienced. The beach was beautiful and the facilities, great.
Guests have access to the Windstar water toys to use from the beach and there are more than enough loungers for everyone. A steel band plays Caribbean music in the background and there is plenty of shade available for those who prefer to stay out of the sun.
Of course, there is a full service bar available and the galley crew put on a huge Beach BBQ with Jerk chicken, chicken skewers, shrimp mac & cheese, burgers, hot dogs and too many other items to list. Everyone had a great time and it was a highlight of the cruise.
Staff and Crew
Nothing new here. Windstar continues its tradition of hiring and training an excellent staff and crew. Crew members are predominately Indonesian and Phillipino and are always smiling and willing to serve.
Anto, our excellent room steward, was always there when we needed him
Fellow Shipmates
So, who exactly are you most likely to be sailing with on Windstar? This ship appeals to an active demographic, those who like to explore destinations rather than sit in a casino or ship's theater. You won't see many (if any) children, perhaps because there really are no programs for kids on these small ships. Average age is somewhere between 40 and 60, with a few on either side of that equation. On our voyage, 60 out of the 140 people had sailed with Windstar at least on one occasion before.
Summary
If you are into small ship cruising, then Windstar should be on your short list of choices. If you have never considered a small ship, perhaps you should. You won't have to worry about fighting large lines to get on or off the ship, or standing in line to be seated for dinner. The Star Pride (and her sisters, Star Legend and Star Breeze) represents the ultimate small ship experience. She was originally designed as a luxury, 5-star cruise ship, so the accommodations are huge by cruise ship standards and everyone gets a suite! The ship has multiple dining options, and plenty of space so you never feel crowded. Combine this with an excellent staff and competitive pricing, and you have quite a combination. Our advice: book a Windstar cruise and see for yourself. You might just become addicted to the experience!
Video
Parting Shots
The Rhine and Moselle on Tauck MS Grace
Tauck's newest riverboat continues the tradition of excellent service
Itinerary: Amsterdam, Amsterdam, Nijmegen, Remagen, Cochem, Bernkastel/Luxembourg, Trier, Boppard/Rüdesheim, Heidelberg, Baden-Baden, Strasbourg, Basel/Lucerne
The Assignment
We spend 12 nights aboard Tauck's new ms Grace sailing The Rhine and Moselle rivers from Amsterdam to Basel. Grace is one of Tauck's newest riverboats and we will be aboard the 6th sailing of this brand new vessel. Tauck Grace is basically the exact same class of vessel as Tauck Inspire, on which we sailed in 2014.
Tauck/Scylla Relationship
At its core, Tauck is a tour company. They have been in the tour business for more than 90 years. When the decision was made to enter the rapidly expanding river cruise market, Tauck partnered with Scylla, a Swiss river cruise operator with 40 years of experience in the industry. This unique partnership gives Tauck guests a "best of both worlds" experience. Tauck sets a brand standard on its ships that Scylla is required to meet. Therefore, Scylla hotel/restaurant staff deliver their portion of the onboard experience to meet or exceed Tauck's requirements. In addition, Scylla designs the Tauck-branded riverboats to meet Tauck's specifications. With Scylla responsible for the hotel side of the experience, Tauck can focus on the destination presentation, excursions and enrichment experience. This arrangement may seem a bit confusing at first, but the system works, and works very well. Both Tauck and Scylla appear to have the same focus on, and penchant for, great customer service.
The Scylla flag flies proudly beside the Tauck flag on MS Grace
Embarkation
We arrived very early on the morning of embarkation, around 10am. Embarkation day for us is also disembarkation day for the guests from the previous sailing, so early in the morning things are a bit hectic. As soon as we stepped aboard, we met Maggie, Grace's Cruise Director. In spite of being very busy helping guests who were disembarking, she took the time to greet us and invite us to relax in the Panorama Lounge until our stateroom was ready for occupancy. Normally, we would have used the time to explore Amsterdam on foot, but the weather today is extremely cold, windy and rainy. As soon as we were seated in the lounge, we were approached by a waiter who asked us if we would like something to drink, a preview of the great service we knew we were going to enjoy over the next 12 days.
About 11am, the crew began setting up a "Welcome" lunch buffet in the Panorama Lounge with soup, sandwiches and light snacks. By noon, the Hotel Manager informed us that our stateroom was ready. We visited the Reception Desk where we left our passports, had our photos taken (for security reasons) and were issued our stateroom keys. The whole process only took a few minutes.
MS Grace
The interesting thing about riverboats in Europe is that, regardless of the cruise line, the boats are all roughly the same size. This is due to the limitations imposed by the rivers themselves. A riverboat can only be so long, so wide and so tall, otherwise it would not be able to transit the various locks along the river or travel under the bridges. Where Tauck distinguishes itself from other companies is the space-to-guest ratio. Tauck's ms Grace only has 67 cabins which means it is designed to carry a maximum of 134 guests. There are riverboats exactly this same size that carry up to 190 guests.
Tauck ms Grace
PANORAMA LOUNGE - The heart of every riverboat in Europe is the lounge. The Panorama Lounge on Grace is located forward on Deck 3, "Diamond Deck." The lounge is elegantly decorated in blue and silver velvet fabrics giving it a very rich look and feel.
Elegant Blue and gray decor
The fully-stocked bar is located forward in the center of the room with seating surrounding the bar. There are sliding doors on each side of the lounge leading to the outer deck and to stairs that go up to the Sun Deck. Each evening around 5:00pm, you will see guests begin to make their way to Panorama for a "social hour" and to hear the daily briefing about the next day's activities. The lounge is also the venue for evening entertainment.
RECEPTION/GIFT SHOP - The Reception Desk is located on Deck 3 starboard just aft of the lounge. There is always at least one crew member at Reception 24 hours a day. Guests interact with Reception each time they leave or return to the boat. Before exiting the boat, guests are asked to "swipe out" by handing their room key to someone at Reception who swipes the key through the onboard system to record that the guest is off the boat. Upon returning to the boat, you hand your key to someone at Reception to "swipe in" to let them know you are back on board. Of course, Reception is available to answer any questions or deal with any issues with your cabin. On our sailing, Edua and Sintija (Cynthia) were always at the desk, smiling and willing to help. If you wanted to use the complimentary WiFi service on board, it was necessary to register your devices with Reception. This was a simple process wherein your computer, tablet and/or phone were scanned into the onboard system to allow you to access the Internet.
Gift shop
COMPASS ROSE - The Compass Rose Dining Room is located on Deck 2 forward. The dining room is laid out exactly like Tauck's other ships on which we have sailed. Tables are elegantly set with white tablecloths for breakfast, lunch and dinner. Most tables are set for four, six or eight guests. However, there are two tables-for-two (one portside and one starboard). Seating is along the sides of the boat while the middle of the dining room is occupied by a long buffet serving station.
Compass Rose
ARTHUR'S RESTAURANT - Arthur's Restaurant is Grace's alternate dining venue, and more. Located aft on Deck 3, Arthur's is an all-day dining venue, 24-hour coffee station, game center and bar.
FITNESS CENTER/SALON - The Fitness Center and Beauty Salon are located on Deck 1. There is even a massage room with a nice selection of massage treatments offered at reasonable prices. There is an elevator/lift that transports guests from Deck 1 to Deck 3.
The Fitness Center - Deck 1
SUN DECK - The Sun Deck (top deck) on Grace is open to the elements, as is the norm on European riverboats. However, there are a lot of covered areas to provide protection from the sun and rain. A section behind the Bridge is protected by glass on three sides for more protection from the wind. Aft, you will find a large hot tub and a putting green.
Forward of the Bridge on the Sun Deck there is an open area with very comfortable wicker furniture, the perfect location for enjoying your favorite beverage while taking in the sights of the river.
SECURITY - It is worth noting that Tauck has enhanced its security when it comes to how guests, and others, are able to access the interior of the boat. The guest must place their room key on a scanner which will open the door to Reception, Arthur's or the Panorama Lounge. It is no longer possible to simply walk onto the boat unless the room key is swiped across the scanner. While this is a little inconvenient, it is a measure we would like to see other river cruise companies employ. On most river boats, there is nothing to keep anyone from just walking into the Reception area. So, we commend Tauck for this new security measure. We also noticed on this trip that, when tied up right next to another riverboat between us and the shore, which is common practice on the increasingly crowded European rivers, we no longer exited through the lobby inside the other boat but instead had to go outside, climb the stairs up onto our Sun Deck and step across to the other boat's Sun Deck and down their outside stairs to access the shore.
Accommodations - Loft Cabin
Our Loft Cabin is a totally new stateroom design, and one we were anxious to experience once again. To fully appreciate the Loft Cabin, you have to be familiar with a typical Deck 1 (the lowest deck) cabin on a river ship. The floor of these cabins actually rests below the water line and a typical cabin will only have the top few feet above the water line. Therefore, a traditional Deck 1 cabin will only have a small window about 14 inches tall just above the water line. By comparison, the Loft Cabin is actually a split-level design with five steps up to a "loft" landing which has a very high ceiling that has been "carved" out of Deck 2. The Loft Cabin is one of the most innovative concepts we have ever seen on any ship. The windows, which are 1.5 decks tall, are fantastic. It was so nice to sit at the table and chairs in front of the windows and watch the river go by! And, a portion of the window could be raised at the touch of a switch to allow fresh air into the cabin or to take pictures without shooting through glass. Very nice!
The Loft Cabin is 225 sq. ft., which is quite large for a riverboat. The loft platform initially makes the room seem smaller than it is, but you soon realize that this is a very roomy and usable space. There is ample storage in the form of closets and drawers. The contemporary carpeting and furnishings offer both style and class. The mattress on the bed is as comfortable as you will find on any ship --- river or ocean. The pillows were a bit on the soft side, but after an extra one was delivered from housekeeping, I found the 'sweet spot'. Whomever designed the cabin has obviously been the victim of limited AC outlets on other ships. I counted more than 10 electrical outlets! And, there are US-style 110 outlets in addition to the European-style 220 outlets. Bravo! Stateroom lighting can be controlled from switches by the door, or from either side of the bed. "Cove" lighting beneath the stairs and around the headboard offers a soft glow that really classes up the room. There are also adjustable LED reading lights attached to the wall on each side of the bed. Even the tall curtains and sheers covering the massive window are controlled electronically from switches in the loft, or on one side of the bed. And, just when you think you have found every possible electronic control, you find yet another switch by the bed to raise and lower the flat-screen TV to make it more viewable from the bed! That is just plain cool. There is a mini-fridge that is stocked daily with your choice of beverage and an electronic safe for your valuables. An espresso machine was placed in each cabin along with a variety of coffee pods to use in it. Each cabin also is equipped with an alarm clock, a feature we really appreciated.
Switches next to bed can control lights and curtains
The bathroom is perhaps the nicest one you will find this side of a top-level suite on a 5-star cruise ship. The ceramic tile has the look of wooden planks and really gives the bathroom a warm and inviting appearance. The shower stall is large and has a rain shower head as well as a handheld shower head/wand combination. The vessel sink, a popular trend on new ships these days, places form over function. Prepare for water to splash all over the place when you wash your face or brush your teeth. A large two-door medicine cabinet opens to reveal roomy shelves that keep liquids and creams hidden from view and there's even a small magnifying makeup mirror mounted inside. The medicine cabinet doors are mirrored on both sides so you can use the items you need inside the cabinet without having to repeatedly close and re-open the doors. And, there is even additional lighting within the medicine cabinet itself making it easier to see to apply makeup! There is also a large cabinet under the sink that can be used for storage.
Even though the Loft Cabin is the most innovative and downright "cool" stateroom we have ever occupied, it is not without its shortcomings. There is a little problem with the noise coming from neighboring cabins' vacuum toilets when they are flushed. This is an issue we noted in our 2014 review of Tauck Inspire and, even though more insulation has been added for noise abatement, the flushing noise is still noticeable. We were often awakened by the loud sound of running water that seemed to flowing down the inside of our cabin walls. Even with the noise, the positives of this cabin far outweigh the negative. I would still rate this cabin 4 out of 5 and would not hesitate to sail in a Loft Cabin again in the future.
Food and Dining
Meal service starts each morning from 6:30am till 9am (times may vary) in Compass Rose with an elaborate buffet breakfast. As you would expect, there are scrambled eggs, bacon, sausage, pastries, fruit, cereals, breads, etc. An á la carte breakfast menu is available for cooked-to-order eggs, a variety of pancakes, French toast or waffles. Early risers will find a selection of Continental Breakfast choices at Arthur's from 6am until 10am.
The lunch buffet in Compass Rose begins at 12:30pm or later, depending on the daily activities, with buffet choices that change each day. There is always a variety of freshly-made salads, sandwiches, breads, hot entrees, and even a carving station. There is also an extensive charcuterie platter each day on the buffet with a beautiful selection of salami, Parma ham, proscuitto, liverwurst, etc. Soups are delivered to your table by your waiter/waitress.
Dinner in Compass Rose is full-service with menus that change each evening. We found the service to be very polished and prompt. The menus were varied and we found the food quality and presentation coming from Dutch-born Executive Chef, Fenna, to be even better than what we remembered from past Tauck sailings. All of the beef dishes I had were excellent and perfectly prepared. The food served in Compass Rose was as good or better than we have found on any river cruise to date. The suckling pig served at lunch one day was delicious, as was the roasted chicken. The only slip up was one morning when Rickee's Eggs Benedict has a strong smell and taste of vinegar. Apparently, too much was added to the poaching liquid. Every other egg dish we ordered during the cruise was perfectly cooked.
Arthur's is open from 11am until 11pm each evening and offers a complete menu with a variety of lunch and dinner selections. Throughout the day, all dishes are prepared á la minute in the restaurant's "open" kitchen where you can see the chef making your meal. Burgers and steaks are prepared on a flattop grill. A hamburger is on the menu, the only burger I have ever seen on a riverboat.
The atmosphere in Arthur's does not change from lunchtime to dinnertime and is much more casual than the previous steakhouse concept. Tables are set up as needed, when guests arrive. There is a small full-service bar in Arthur's and a large table in the back of the dining room sports several board games for guests to enjoy. Bridge players also congregate here for card games, so you might be dining right next to a heated bridge game. Therefore, an intimate, romantic dining venue, Arthur's is not.
The bar in Arthur's
Arthur's also serves as Grace's 24-hour coffee bar where guests can enjoy a cup of coffee or tea and a choice of freshly baked cookies. If you want something light to snack on, you can order a "Bite to Eat" plate available daily from 10am until midnight which can be delivered to your stateroom, the Sun Deck, the Panorama Lounge or Arthur's. The menu is found in your stateroom and also at Arthur's and consists of items such as a cheese plate, sandwiches, cookies, etc.
Bar Service
Grace guests can enjoy their favorite beverage in Panorama Lounge (Deck 3 forward), Arthur's (Deck 3 aft) or on the Sun Deck. Waiters circulate through the Panorama Lounge taking and delivering drink orders. Rickee and I have a favorite table near the bar that we occupy each evening. By the second night, Farhan Hamdi (Bar Manager), knows our favorite drinks and a waiter delivers them to our table without our even having to order. We sailed with Mr. Hamdi on Tauck Inspire in 2014, and he remembered us. Farhan makes an excellent Mojito, which Rickee loves. There is a "social hour" in Panorama Lounge each evening to entice guests to attend the daily briefing before going to dinner. Waiters circulate through the lounge offering trays of delicious appetizers. On more than one evening, we ate so many of the amazing hors d'oeuvres that we had to skip dinner altogether!
Excursions
Visiting the towns, cities and villages along the rivers is what river cruising is all about. When it comes to immersing guests in the destination, nobody does it better than Tauck. From the very first off-the-boat excursion, it becomes obvious that Tauck has unequaled experience in this area. Overseeing all local excursions is Tauck's team of Tour Directors. Tauck Directors are knowledgeable professionals, well-versed in local culture, customs and traditions. They seem to always be looking for creative ways to share their love of the destination, with pleasant surprises or spur-of-the-moment opportunities along the way to make the each day the best day of your river cruise. In addition to Tauck Directors, local guides are used in most places, all speaking very good English, and all very knowledgeable about their local points of interest.
Each day, guests are invited to join one or more of the offered excursions. A complete description of the day's excursion(s) is provided during the previous day's briefing in the Panorama Lounge. Information is also available in the daily newsletter. To divide guests into smaller groups, Tauck uses colored poker chips. Each morning, guests are asked to select a colored poker chip (one per person) to determine which tour group/guide they will be assigned to for that day. The chips are then dropped into a waiting silver bucket to be used again the next day.
When all the chips of a certain color are gone, the group is full. Upon exiting the vessel, guests look for the local guide holding a sign with the color of the chip(s) they selected for the day. The system seems to work very well and keeps everything organized. On most days, there is one group geared toward a slower pace, which is great for guests with mobility issues.
Bottled water is always available in Reception before an excursion departure and, when guests return from the excursion, they are welcomed back on board with a moist warm or cold towel (depending on outside temperature) and some sort of local delicacy refreshment such as candy or cookies or special beverage.
Each guest is provided a personal communication "Vox" device, complete with an earpiece, that is programmed to the transmitter used by their local guide. These devices are becoming commonplace now and they really make local excursions much more enjoyable. The Vox units used by Tauck can be worn around your neck using the provided lanyard, or they will easily slip into a shirt or jacket pocket, great for those of us that have a camera hanging around our neck. The provided earpiece is very comfortable and can be fitted to either ear. At the end of the day, the Vox units are placed into a charging station in your stateroom.
While some excursions take place right from where the boat docks, others require a short drive to a tour departure point. Tauck has a fleet of new, comfortable and spotlessly clean motorcoaches to transport guests. The buses are wrapped in recognizable Tauck-branded graphics to make them immediately recognizable when parked among dozens of other tour coaches. These coaches also serve as shuttle buses that transport guests back to/from the ship at scheduled times when the opportunity exists to remain in a city for lunch, extra shopping or additional exploration. Tauck is all about choices. You usually have more than one choice of excursion. Don't feel like going on a walking tour today? No problem. A Tauck motorcoach will pick you up at the boat at a certain time and take you to meet the rest of the group at the winery or restaurant or wherever the walking tour was scheduled to end.
Entertainment
Riverboat entertainment, for the most part, is geared toward a cultural experience. Local entertainers come on board to sing, dance and play instruments. On this trip, we were treated to performances by La Prada, a string trio that played classical and not-so-classical music; the Sandy Quartett, who have been entertaining fans for over 25 years on European stages; and an Alsace Folklore show featuring local costumes and dances. But, the highlight was the Scylla Crew Show!
We were educated by guest lecturers and enlightened on local cultural topics by our Tour Directors. One night a movie on Dutch waterway management was shown in the Panorama Lounge. We even had a "Battle of the Sexes" game one evening after dinner! Musical entertainment was always available in the Panorama Lounge from Stefan, the onboard pianist. If you did not feel like venturing out, you have access to on-demand movies on your stateroom television. There was also a control on your stateroom wall that would allow you to listen to music or hear commentary delivered by a Tour Director when we were sailing through notable scenic areas of the rivers.
Board games were available in Arthur's and Bridge players were often found there in a friendly game. If you felt like getting some exercise, yoga classes were offered on several mornings or, when we were docked, you could ask a member of the crew to get a bicycle out for you to ride along the river paths. Golf putters were available at Reception if you wanted to get a little practice in on the Sun Deck putting green.
Staff and Crew
During a Tauck river cruise, guests will engage with both Tauck and Scylla employees. However, this is really seamless to the experience and every member of the Tauck and Scylla staff we encountered was friendly and dedicated to providing a great experience. From the Tauck side, our Cruise Director, Maggie Chada, could always be found at her desk across from Reception. It was pretty obvious that Maggie runs the show and she does an amazing job of keeping everything running smoothly. There were three Tauck Tour Directors on our sailing, Michael, Kati and Iris, and each of them went out of their way to ensure that each guest had a memorable experience.
Maggie Chada, Cruise Director
The Hotel Manager, Marija, and her team of Edua and Sintija were always available at the Reception Desk to handle any issues or answer questions.
Edua, Marija and Sintija
The housekeeping staff is also worthy of mention. Crew members are continually cleaning the public areas and keeping the brass surfaces polished and free from fingerprints. Our room steward, Yusup, did an admirable job of keeping our Loft cabin clean and well stocked. Room stewards and stewardesses also perform a variety of other tasks, including waiting tables in the restaurant and bar.
Jenny and Yusup
The Tauck River Cruise Experience
The dress code is casual with opportunities to "dress up" provided with the Captain's Welcome and Captain's Farewell receptions and dinner. During the day, we wore blue jeans and tees with a light jacket since the weather was on the cool side. After 5pm, it is suggested that guests not wear shorts or jeans in the public areas or dining room but we saw several male guests wearing shorts and jeans during cocktail hour. Umbrellas are provided in each cabin as well as at Reception; however, packing a small portable umbrella is advisable.
River cruising in general tends to attract a mature crowd, and the guests on Tauck fit this description. You will rarely find families with small children on a river cruise and, there were none on this sailing. Tauck actually offers four river cruise itineraries designed specifically for families, one each on the Danube, Rhine, Rhone and Seine. Naturally, families will gravitate toward those sailings. Part of the Tauck Bridges collection of family tours and cruises, the four Bridges river cruises are very popular with families. In 2017 Tauck will be doubling family river cruise departures from 10 to 20. On our sailing, the average age was between 45-65 with an occasional 30-something or 80-something in the mix. Tauck guests tend to be very experienced travelers.
Tauck delivers an all-inclusive experience that includes gratuities and beverages in the cruise fare. Depending on the package you purchase, it may also include a pre-/post-cruise hotel stay and airfare. This can make Tauck a very good value compared to other river cruise products. Gratuities on other river cruises can be as much as $20 per day/per person. On this sailing, that would be $480 for two people! An unlimited drink package on another popular river cruise line costs another $20 per day, so add another $480. Tauck also includes special events and meals off the boat that would easily cost you several hundred dollars on other cruise lines.
WHAT'S INCLUDED
Cruise accommodations
All meals on board
Special events and meals off the boat
All excursions
All gratuities
Airport transfers
Soft drinks, bottled water, beer, wine and liquor
Premium spirits
Complimentary use of bicycles when docked
Complimentary WiFi
WHAT'S NOT INCLUDED
Incidentals (gifts, postcards, postage, etc.)
Salon services (hair, nails, massage)
Summary
Tauck River Cruises is far from the largest river cruise line, but what they lack in fleet size, they more than make up for in quality. This a truly all-inclusive vacation. The only thing we ended up paying for after twelve days was a few stamps for postcards, which were mailed for us by Reception. All beverages consumed on board are included as are gratuities. Staterooms are elegantly decorated, with plenty of storage, and the most comfortable beds you will find on any ship at sea or on a river. The partnership between Scylla and Tauck works to the benefit of the guests who sail with them. Our advice: book now before the word gets out about these exciting new ships!
Review by Chris Dikmen and Rickee Richardson
Chris Dikmen is President of CruiseReport.com. Rickee Richardson is Senior Editor of CruiseReport.com. Together, they have reviewed more than 120 cruises over the past 13 years.