On a recent river cruise assignment that embarked in Basel, Switzerland, we were in need of a reliable transfer/limo service to take us from our hotel (Swissôtel Le Plaza) to our river cruise boat. As some of you may already know, we like to pre-book our transfers in foreign countries before we leave the USA. We have had a few bad experiences relying solely on local overseas taxi companies. Therefore, a few weeks before our trip, I reached out to Patrick at Limousine Basel. Within a few hours, I received an email reply from Patrick confirming the transfer. The email also included Patrick's phone number in Basel so we could call him if our plans changed.
A quick look at Patrick's website reveals that he provides a wide variety of transportation services including airport transfers, transfers to/from Zurich, sightseeing tours and, of course, cruise ship transfers
The real test of a good transfer company is how well they can deal with changing situations. We received an email from our cruise company the day before we left the USA informing us that our boat would not be able to make it to Basel for our embarkation. Instead, the cruise company would provide us with a coach transfer from Basel to the ship which would be docked in Breisach, Germany, but we had to meet them at the Radisson Blu hotel in Basel the morning of embarkation. I emailed Patrick right before we departed the USA for Switzerland to inquire if he could change our transfer destination to the Radisson Blu hotel instead of the riverboat. In less than an hour I received an email from Patrick letting me know that it would not be a problem. That is good service, especially considering there is a seven-hour time difference between Switzerland and the United States!
On the day of our riverboat embarkation, Patrick showed up right on time at our hotel. In fact, he was a little early! Our luggage was loaded into his new Mercedes minivan and off we went to the Radisson Blu hotel. The Mercedes minivan is perfect for cruise travelers because it can hold a lot of luggage, and up to six passengers. Often, when you call a taxi in Europe, they show up in a small Toyota or similar and there is little space, if any, for luggage.
The drive to the Radisson Blu was less than 15 minutes, but with luggage for three weeks of travel, a transfer is a must. We were very impressed with Patrick's service and his personality. His Mercedes minivan was spotlessly clean and very comfortable. The next time we travel to Switzerland, we would not hesitate to contact Patrick for our transfer needs. We highly recommend his services.
For more information on Limousine Basel, go to http://www.limousine-service-switzerland.com
On LinkedIn: @limousineserviceswitzerland