Whenever we travel, we prefer to pre-schedule transfers between airport and ship or hotel. Trying to negotiate with taxis can be a hassle, at best. On a recent Hawaii trip, we were planning a hotel stay at the end of a cruise in Kona, Hawaii. After contacting Alex at Global Rider Limousine, we arranged to have a Town Car transfer from the port to the hotel, and from the hotel to the aiport the following day. Even before we disembarked our ship in Kona, we could see Igor dockside waiting for us.
After disembarking, Igor loaded our luggage and we were on our way to our hotel, about a 20-minute drive from the pier. Upon arriving at our hotel's security gate, we learned that we would not be allowed to access the property until after 12 noon. Apparently, the hotel was sold out to a private company the night before and was not open to the public until after 12 noon. So, what to do? Igor graciously offered to drive us into the city of Kona, or to nearby Waikaloa Village. We decided on Waikaloa as it was only 10 minutes from the hotel and our contact at the hotel agreed to pick us up after 12 noon and take us to the hotel. The mark of a good company is how they respond to an unexpected situation, and Igor handled it perfectly! He dropped us at a Starbucks where we had Internet access and the nearby shopping was a good distraction for the next two hours.
For our drive from our hotel in Kona to the aiport, Yuri, showed up right on time at our hotel. As it turns out, Yuri is Igor's brother! Once again, the Lincoln Town Car was spotlessly clean, comfortable and outfitted with two bottles of water for our convenience. Yuri was every bit as personable as Igor, and got us to the airport right on time.
In addition to airport and hotel transfers, Global Rider offers a variety of private island tours and has a range of vehicles including SUVs and vans. We would not hesitate to recommend Global Rider whenever a pre-/post-cruise stay in Kona is in your plans. And, if you cruise to Hawaii, a pre-/post-cruise stay in Kona is a MUST!
You can get more information about Global Rider by visiting their website.