On a recent flight from Heathrow to DFW airport, we upgraded using miles (and money) to Business Class. It has been a year since we flew in Business Class on American and we were shocked when we boarded the 777-200 and found the brand new Business Class seating.
The new Business Class arrangement on the 777-200 is a 1-2-1 format. The Business Class seating in the center section is best suited if you are traveling as a couple as they do allow for interaction with the person sitting next to you. If you wish for privacy, you can raise one of the storage compartment covers.
These new Business Class seats are lay-flat models with electronic controls to adjust the angle and position of the seats. I am 6'-2" tall and had no problem laying completely flat. There is a ton of legroom and a padded "shelf" becomes the end of the bed when the seat is fully flattened.
There are multiple cubbies that can be used for storage. One is located in the adjustable (up or down) arm rest. It was large enough for me to stuff my ballcap and sunglasses into.
Another cubby is located next to your right knee. It is probably intended as a makeshift trash can, but I used it to store my tennis shoes.
The entertainment system consists of a large touch-screen interactive television with a nice selection of movies, TV shows and games. It is certainly, the nicest system we have seen on an AA flight.
The desk rests underneath the TV and can be extended toward the passenger, then folded out to make a large desk/table top. The design is very ingenious and works well. When you are finished working, it can easily be folded in half and pushed out of the way.
The inside wall of the cocoon has more table space and storage. Doors flip up to reveal shallow storage areas, great for small items. The larger of the two contains USB power ports and a universal 110/220 power outlet.
Each Business Class seat comes with a small amenity kit with socks, toothbrush/toothpaste, lotion, etc. and Bose Noise Cancelling headphones for your use on the flight.
A plush duvet and large fluffy pillow are waiting for you when you arrive, both very comfortable.
There is a small LED reading lamp should you need some light for reading.
Our flight departed at 3:00pm, so our menu was for a dinner followed by a light meal before a 7:00pm arrival in Dallas.
I decided to order the pork chops and Rickee tried the pasta. Both were delicious and far above what we have come to expect from airline food.
Drink service was excellent on this flight. The flight attendants were extremely pleasant and helpful. Once again, the service was far above what we have experienced on past AA flights. Someone must be listening at American. Flight attendants routinely came through the Business Class cabin offering water, juice, or whatever we asked for. Snacks were set up in the galley area and were available throughout the flight.
The biggest surprise was the roomy, clean and nice Business Class lavatory. The port side lav was larger than the starboard side and had a sliding door.
To say that were were impressed with AA's new Business Class from LHR to DFW would be an understatement. It was a great flight!